Health Care Navigator

Blackstone Valley Comm • Pawtucket, RI

7d

About The Position

The Care Team Navigator is responsible for providing outstating patient care in the primary care/medical home model environment. The goal of this role is to assist the care team in closing care gaps, tracking and follow up of referrals and orders effectively and efficiently processing prior authorizations, and provide backline support for the call center. The Care Team Navigator displays responsible behaviors, communicates effectively with others including outside entities and functions as a member of the healthcare team. The care team navigator functions under the direct supervision and authority of the Physician/Licensed Independent Practitioner when performing clinical tasks during patient care.

Requirements

• Experience with medical terminology
• A courteous and cooperative attitude
• Reliable transportation required.
• Cultural sensitivity is necessary to collaborate with a diverse patient and staff population required.
• Ability to work independently and collaboratively is required.
• Knowledge of computers and electronic medical records required.
• Effective communication skills, both verbal and written required

Nice To Haves

• Experience as a Medical Assistant preferred.
• Bilingual ability in English and Spanish, Portuguese or Creole speaking abilities preferred.
• Knowledge of Microsoft Suite preferred.

Responsibilities

• assisting the care team in closing care gaps
• tracking and follow up of referrals and orders
• effectively and efficiently processing prior authorizations
• provide backline support for the call center

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed