Health Analytics Implementation Manager

WTW • San Francisco, CA

10h

About The Position

The Senior Associate – Implementation Manager Health Analytics is responsible
for overseeing and managing all phases of client onboarding and data
implementation for WTW’s Analytic Solutions Core offering (ACT Core solution).
Acting as the central coordinator, this role facilitates communication and
collaboration between WTW Client Service Teams (CSTs), clients, Cedar Gate/Data
Warehouse Vendor (DWV), and carriers/data sources. The Implementation Manager
ensures the accurate and timely completion of intake steps, contracting
documents, data requests, and validation activities. This individual must
possess strong project management skills, a comprehensive understanding of
employer healthcare plans, and fluency in data structures and account
hierarchies to effectively guide clients from eligibility confirmation through
ACT platform go-live. Success in this position is measured by the quality and
timeliness of implementations, which directly impact analytics delivery and
client satisfaction. Key requirements include expertise in employer health
plans, spanning eligibility, medical and pharmacy claims, and healthcare plan
management components—as well as experience working with account structures,
hierarchies, and levels of aggregation.

The Role

The Implementation Manager for the ACT Core solution is responsible for leading
and coordinating all phases of client onboarding and data implementation for
WTW’s Analytic Solutions Core offering. This role serves as the central point of
coordination between WTW Client Service Teams (CSTs), clients, Cedar Gate/Data
Warehouse Vendor (DWV), and carriers/data sources.

The Implementation Manager ensures all intake steps, contracting documents, data
requests, and validation activities are completed accurately and on schedule.
This person must bring strong project management capability, a deep
understanding of employer healthcare plans, and fluency in data structures and
account hierarchies to guide clients from eligibility confirmation through ACT
platform go‑live.

This role is essential in ensuring high‑quality, timely implementations that
enable strong analytics delivery and ongoing client satisfaction.

Requirements

• strong project management skills
• a comprehensive understanding of employer healthcare plans
• fluency in data structures and account hierarchies
• expertise in employer health plans, spanning eligibility, medical and pharmacy claims, and healthcare plan management components
• experience working with account structures, hierarchies, and levels of aggregation

Responsibilities

• overseeing and managing all phases of client onboarding and data implementation for WTW’s Analytic Solutions Core offering (ACT Core solution)
• facilitates communication and collaboration between WTW Client Service Teams (CSTs), clients, Cedar Gate/Data Warehouse Vendor (DWV), and carriers/data sources
• ensures the accurate and timely completion of intake steps, contracting documents, data requests, and validation activities
• guide clients from eligibility confirmation through ACT platform go‑live

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed