Head Tennis Professional

Rush-Copley Medical Center•Aurora, IL

50d

About The Position

This position is responsible for the instruction of adult and youth lessons. This position is also responsible for the professional oversight of staff and tennis instruction development.

Requirements

High School diploma or GED required; Bachelor's degree level of education is preferred
Maintain at least one nationally recognized certification in the tennis industry
USTA Safeplay certified
American Heart Association or American Red Cross CPR/AED certification
Demonstrate excellent customer service skills
Demonstrate excellent organizational skills and ability to multi-task
15+ years of tennis lesson/instruction experience
Demonstrated proficiency in Microsoft Office products, including but not limited to Word, PowerPoint, and Excel
Understand and be able to adhere to a financial budget
Excellent verbal and written communication skills
Customer service-oriented and able to relate to all levels of staff.
Ability to work early mornings, evenings and/or weekends if needed to ensure center goals are met.

Nice To Haves

Serve Tennis and Universal Tennis Rating (preferred)
Computer knowledge with regards to Club Automation (preferred)

Responsibilities

To provide members and guests with high quality professional instruction that focuses on learning, safety, and enjoyment.
Adhere to the Healthplex and RCMC policies and procedures and code of conduct.
Meet regularly with Administrative Manager, Racquet Sports, to review and provide solutions to achieve tennis program goals and objectives, including but not limited to annual budget, staff engagement and member satisfaction.
Evaluate tennis staff performance through regular on-court observations, assessing instructional techniques, playing ability, and overall professionalism.
Assists with the hiring of new professional tennis staff through the assessment of their professional/play skills.
Assist Administrative Manager with addressing staff and player professional/play concerns, questions, and complaints.
Assist with coordination of group lesson, tennis leagues and private lessons as needed.
Serve as a liaison between the Healthplex and the community it serves.
Support special events and tournaments as needed.
Ensure court appearance and surrounding areas are presentable.
Support Tennis Department in achieving performance goals and budgetary targets.