Head Teller
About The Position
Are you People Driven? Do you love to provide excellent service, multitask and have a high attention to detail? We are seeking an experienced lead customer service/sales representative to oversee our teller line and to serve our members promptly and professionally. People Driven Credit Union (PDCU) has been serving the community for over 90 years. We strive to surround ourselves with smart, passionate people who are curious and can apply experience and insight. People Driven believes in mutual success built on cultivation of long-term employee, member and vendor relationships. Why have a Career at People Driven Credit Union? As a team member you'll enjoy: Employer paid medical, dental and vision for you and a low cost to add family members! Additional benefits including an employer sponsored 40lK program, vacation and personal time off! Federal holidays off with pay! A wellness program including fitness and wellbeing program reimbursements! To learn more about PDCU go to our website at https://www.peopledrivencu.org Day to Day Duties and Responsibilities: As the Head Teller, you will provide service to People Driven Credit Union members ensuring that each member is served promptly and professionally. You will assist members with inquiries ranging from basic account questions to complex issues, serving as a teller when needed. The Head Teller is also responsible for smooth flow of teller lines and adequate window coverage, assisting Tellers/MSRs with questions, resolving more complex problems, and overseeing balancing. This position is responsible for confirming that all established policies and security procedures are followed.
Requirements
- Previous experience as a teller/Member Service Representative is required.
- Must be able to pass a background and drug screening.
Nice To Haves
- Previous leadership experience is preferred.
Responsibilities
- provide service to People Driven Credit Union members ensuring that each member is served promptly and professionally
- assist members with inquiries ranging from basic account questions to complex issues
- serving as a teller when needed
- responsible for smooth flow of teller lines and adequate window coverage
- assisting Tellers/MSRs with questions
- resolving more complex problems
- overseeing balancing
- responsible for confirming that all established policies and security procedures are followed
Benefits
- Employer paid medical, dental and vision for you and a low cost to add family members!
- Additional benefits including an employer sponsored 40lK program, vacation and personal time off!
- Federal holidays off with pay!
- A wellness program including fitness and wellbeing program reimbursements!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
