Head Teller

Metro City Bank • Carrollton, TX

1d

About The Position

Overview: Responsible for supervising the teller line, performing paying and receiving duties and general clerical work as needed. Willingly rotates between branches, as needed

Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before customers or employees of organization
• Previous Teller experience
• Software skills including Microsoft Office, Adobe, Internet, and Email

Nice To Haves

• Bilingual skills preferred - English/Korean, English/Chinese, English/Spanish, English/Vietnamese

Responsibilities

• Supervises the total operations of the teller line
• Provides on-the-job training for tellers
• Resolves problems & exceptions on the teller line
• Balances teller over & short GL
• Handles cash requirements for branch
• Balances ATM
• Assists in teller scheduling to ensure appropriate coverage
• Works teller line as needed
• Prepare monthly audits, consignment items, & petty cash drawer
• Promote and maintain positive relations with all contacts, customers and potential customers
• Comply with all department and company policies and procedures.
• Contribute to the fulfillment of department and company objectives and goals.
• Perform as a team member in allocating and coordinating the work flow.
• Will be involved in ordering, receiving, verifying, and distributing cash.
• Operates a teller's window to serve the bank's customers by:
• Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customers their receipts.
• Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks.
• Accepting savings deposits and withdrawals, verifying signatures.
• Providing additional customer services including Official Checks, and Money Orders.
• Balances cash daily
• Accepting payments for all loan
• Opens and closes vault under dual control
• May be responsible for bank opening/closing.
• Perform all duties in compliance with BSA/AML regulations and requirements
• Obtains adequate data for CIP on all wire and money instrument transactions
• Monitors and reports suspicious activity to the BSA Officer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed