Head Teller

Institution for Savings • Rockport, MA

6d • Onsite

About The Position

Seeking a full-time Head Teller to work at the Bank's Rockport Office. Qualified candidates should be friendly, flexible and professional with excellent customer service skills, proficient with computers and handling cash.

Requirements

• Friendly
• Flexible
• Professional
• Excellent customer service skills
• Proficient with computers
• Handling cash

Responsibilities

• Assigns duties and work schedules to tellers to ensure efficient functioning of department.
• Trains employees in customer service and banking procedures.
• Approves checks for payment.
• Resolves customer complaints.
• Reviews Tellers' reports of daily transactions for accuracy and completeness.
• Consolidates and balances daily transactions.
• Ensures supply of money for bank's needs based on legal requirements and business demand.
• Monitors and reviews branch's security procedures and control access to vault.
• Counts and records currency and coin in vault.
• Issues written and oral instructions.
• Reviews and standardizes procedures to improve efficiency.
• Maintains harmony and resolves grievances among workers.

Benefits

• 100% paid medical
• 100% paid dental
• 100% paid vision insurance
• 401(k) match up to 10%
• Life insurance
• Pet Insurance
• Disability Plan
• Pension plan after 2 years of service
• Generous vacation and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees