Head Racquet Professional

Keowee Key SC•Salem, SC

62d

About The Position

The Head Racquet Professional at Keowee Key is responsible for leading all racquet sports operations-including tennis, pickleball, and related programming-promoting our active and amenity-rich, private lakefront community. This position creates dynamic, inclusive experiences that foster participation across all skill levels, age groups, and member demographics. The role requires a proven blend of instructional expertise, program innovation, member relationship building, and alignment with USTA teaching and community engagement standards.

Requirements

Minimum of 5 years of experience as a Head or Assistant Professional in a private club or resort setting.
Certified teaching professional through USTA, USPTA, or PTR with strong familiarity in both tennis, pickleball and emerging racket sports such as padel.
Exceptional interpersonal, leadership, and communication skills.
Proven ability to organize and promote successful member programs.
Demonstrated competency in racquet facility operations, merchandising, and staff management.

Nice To Haves

Bachelor's degree in Sports Management, Recreation, or related field preferred.
Experience with club software programs preferred.

Responsibilities

Deliver high-quality private lessons, group clinics, and junior programs for players of all ages and abilities, consistent with USTA development pathways.
Design and implement progressive instructional curricula to promote continuous skill growth, enjoyment, and sportsmanship.
Provide coaching and mentorship to assistant professionals and part-time instructors.
Stay current with USTA, PTR, and USPTA best practices, teaching innovations, and safety procedures.
Create and execute a comprehensive annual calendar of racquet sports programming, social events, leagues, and tournaments that appeal to diverse membership interests.
Develop signature events that strengthen member engagement and community spirit (e.g., "Racquets & Rosé" socials, Member-Guest tournaments, and charity mixers).
Champion a culture of hospitality by providing exceptional customer service, proactive communication, and individualized member attention.
Collaborate with marketing and events teams to promote programs and share success stories that reflect the Keowee Key lifestyle.
Oversee the daily operation of racquet facilities, including court scheduling, lighting, and surface maintenance (har-tru, hard, and pickleball courts).
Manage racquet shop activities, including merchandising, inventory, and equipment maintenance such as racquet restrings and repairs.
Coordinate with the Fitness and Racquet Center Department Head to ensure optimal member satisfaction and operational efficiency.
Maintain compliance with club policies, USTA facility safety standards, and budgetary guidelines.
Partner with USTA regional representatives to host sanctioned events, junior development programs, and support all adult leagues and member events.
Encourage racquet sports participation among new members and casual players through inclusive programming and creative marketing initiatives.
Lead staff training focused on culture, safety, and member interaction excellence.