Head of Workforce Transformation and Applied AI

IDEXX • Westbrook, ME

11d • $180 - $220 • Hybrid

About The Position

As Head of Workforce Transformation & Applied AI, you will champion the transformation of workforce planning and HR practices through AI-enabled solutions. Your primary focus is to demonstrate the business value of applied AI use cases to streamline workflow, augment workforce capabilities, optimize the employee experience, and redefine work. You will oversee strategic HR initiatives that leverage AI and analytics to enhance workforce planning, organization and job design, talent planning, and employee performance and productivity. You will ensure that every transformation initiative is conducted with ethical governance, stakeholder alignment, program impact evaluation, and effective change management. Operating with a drive to deliver measurable impact, and demonstrating exceptional stakeholder engagement and matrix leadership capabilities, you will partner across HR, IT, Finance, Legal, and business units to align priorities, coordinate high-value initiatives, and achieve sustainable value through cross-functional collaboration.

Requirements

• 8-10 years progressive HR/talent/OD/workflow redesign/digital transformation experience; 5+ years leading cross‑functional change in global matrix environments.
• 3-5 years leading talent-centric AI/ML or advanced people analytics initiatives in HR or adjacent functions, including pilots → scaled adoption with measurable outcomes.
• Strong analytical skills with a track record of defining talent metrics, building workforce analytics, and writing business cases that link investment to talent and productivity outcomes.
• Bachelor’s degree required; Master’s preferred (e.g., HR, Data Science, Business, Org Psych).
• 2-5 years experience enhancing impact of HR technology programs (e.g. Workday HRIS, talent marketplace/internal mobility) in partnership with HR Technology.
• 2+ years applied GenAI (e.g., copilots/agents embedded in HR processes), with evidence of responsible AI governance, stakeholder buy‑in, and measured improvement (cycle time, quality, EX).

Responsibilities

• Manage activities in a business unit/group/area/function/program.
• Lead work activities of the business. unit/group/area/function/program, planning and organizing work, providing for adequate staffing and resources and maintaining work on schedule so that ongoing customer satisfaction is maintained.
• Identify and implement strategies and efficiencies to enhance customer experience and align with business operations.
• Communicate with other related departments to coordinate work and resolve issues as needed. Provide internal and/or external customer feedback and lead/participate in teams related to new or ongoing project work and other areas as needed.
• Lead/contribute to process/other improvements based on evaluation of existing procedures and business needs. Utilize data, metrics and system tools to ensure efficiency and to maximize customer experience. Identify problems, obstacles and opportunities and proactively act to address issues. Strive for continuous improvement.
• Prepare reports and other information summarizing work activities and report results to peer groups as well as senior management. Prepare various analyses as needed to highlight issues and resolve questions.

Benefits

• Opportunity for an annual bonus and equity
• Health / Dental / Vision Benefits Day-One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees