Head of Transformation

Encore Fire Protection•Needham, MA

11d

About The Position

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Position Overview: We are a rapidly growing, dynamic company committed to innovation and operational excellence. As we continue our expansion, we seek a Technical Head of Transformation to be the driving force behind our business transformation initiatives. This role is pivotal in shaping the future of our organization and ensuring that technology-driven transformation aligns with our business goals. The Technical Head of Transformation will be the face of change within our company—championing collaboration between IT and business units, ensuring clear communication across all levels, and driving impactful transformation initiatives. This role is less about managing the technical details of projects and more about identifying, prioritizing, and leading the right projects that will shape our continued success.

Requirements

Proven experience in leading large-scale transformation initiatives within a fast-paced environment
Strong background in business systems and data, with a deep understanding of how technology enables business value
Demonstrated ability to partner with business stakeholders at all levels
Outstanding leadership, communication, and conflict resolution skills
Experience leading teams responsible for project management, metrics, and change management
Bachelor’s degree required; advanced degree in business, technology, or related field preferred
Hands-on experience with annual strategic planning and OKR development

Responsibilities

Champion Business Partnership: Be the strategic link between IT and business units. Engage deeply with stakeholders, understand their needs, and translate them into actionable transformation initiatives.
Drive Strategic Transformation: Evaluate and prioritize ideas from across the business. Champion the projects with the highest potential impact and ensure alignment with the company's strategic objectives.
Effective Communication: Clearly communicate complex concepts and transformation strategies to technical and non-technical audiences. Be the voice of transformation—articulating vision, progress, and outcomes.
Conflict Resolution: Navigate conflicting ideas, processes, and visions with diplomacy and insight. Facilitate productive discussions to arrive at the best outcomes for the business.
Leadership & Influence: Lead and inspire diverse teams, including the Project & Change Management, Metrics & KPIs, and Business Process. Foster a collaborative culture that values innovation, accountability, and results.
Outcome-Driven Approach: Maintain focus on delivering measurable business value. Guide teams to stay aligned with strategic priorities and business needs, rather than getting lost in operational details.

Benefits

Competitive Salary : Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment : We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code : Upon joining, you’ll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we’ll dress up when the situation calls for it.
Innovative Culture : We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness : Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning : Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance : Company-paid life insurance policy of $50,000 to give you peace of mind.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume