Head of Workforce IAM, Centralized Account Provisioning
About The Position
The Head of Identity and Access Management, Centralized Account Provisioning is responsible for Product ownership of the sub-services within WIAM; Account Request and Provisioning, defines implementation plans for Access Request and Provisioning capabilities leveraging AMH (Sailpoint). This role drives deployment through in-house FTE's, Statements of Work, outsourcing deals. Depth & Scope: Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Leads product and support teams with a focus on: identifying TD decentralized request and provisioning processes, providing requirements to the AMH team for request and provisioning services, migrating request and provisioning processes and teams, as required into AMH, deliver request and provisioning self service capabilities, support customers access needs Works with our Governance, Risk, HR, and Enterprise Technology partners to develop the TD Account Access and Provisioning strategy and technology roadmaps. Defines a target operating model and partner with AMH Engineering, Build and Support functions Develops and implements a talent strategy to retain/recruit appropriate skillset Leverages Agile concepts for product delivery Leverages WIAM VOC for product improvement Leads the team responsible for configuration, installation and maintenance, in-depth troubleshooting tasks and documentation of any Identity and Access Management activities Leads Risk Management activities for Account Request and Provisioning addressing internal and external audit and Regulatory requests
Requirements
- Bachelor's degree is preferred
- 10+ years of experience in financial crimes management, risk management, or compliance within the financial services or related industry
- Proven experience in managing and leading teams in a regulatory and risk-focused environment
- In-depth knowledge of AML regulations, fraud detection, and prevention frameworks
- Strong analytical skills and experience working with data and technology-driven solutions for risk management
- Excellent communication, leadership, and project management skills
- Certifications such as CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner) are a plus
Nice To Haves
- 7 years of Workforce Identity and Access Management, leading access control, request/provisioning and manual request transformation
- 5-7 years' experience leading IAM governance processes and technologies in a regulated environment
- 5-7 years' experience implementing and managing IAM controls in alignment with NIST and other financial industry standards.
- Subject matter expert in RBAC, ABAC and least privilege principles
- Deep understanding of business workflows and related business processes, and business impacts to/from Identity Management platforms
- Knowledge of AI IAM solutions
- Must have strong financial services business function background and corresponding access needs
- Demonstrated program transformation leadership skills; strong serve and process design skills especially in access control, request and provisioning
- Experience in cultivating and managing strong external relationships
- Scaled Agile Delivery Experience in a regulated environment
- Able to lead difficult conversations within peer group and senior leadership teams
- Demonstrated expertise in audit and regulatory assessments, evidence packaging, and walkthroughs
- Strong verbal, written and strategic thinking skills
- Provide ability to successfully manage conflicting priorities
- Experience with Sailpoint, Service Now, CyberArk, Ping Fed and Hybrid Clouds
- CISSP or CISM preferred
Responsibilities
- Product ownership of the sub-services within WIAM; Account Request and Provisioning
- Defines implementation plans for Access Request and Provisioning capabilities leveraging AMH (Sailpoint)
- Drives deployment through in-house FTE's, Statements of Work, outsourcing deals
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Leads product and support teams with a focus on: identifying TD decentralized request and provisioning processes, providing requirements to the AMH team for request and provisioning services, migrating request and provisioning processes and teams, as required into AMH, deliver request and provisioning self service capabilities, support customers access needs
- Works with our Governance, Risk, HR, and Enterprise Technology partners to develop the TD Account Access and Provisioning strategy and technology roadmaps.
- Defines a target operating model and partner with AMH Engineering, Build and Support functions
- Develops and implements a talent strategy to retain/recruit appropriate skillset
- Leverages Agile concepts for product delivery
- Leverages WIAM VOC for product improvement
- Leads the team responsible for configuration, installation and maintenance, in-depth troubleshooting tasks and documentation of any Identity and Access Management activities
- Leads Risk Management activities for Account Request and Provisioning addressing internal and external audit and Regulatory requests
Benefits
- Growth opportunities and skill development
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development, and reward and recognition
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
