Head of US Facilities

Next Insurance • Boston, MA

15h • $142,000 - $192,000 • Onsite

About The Position

The Head of US Facilities will lead the strategic operations, facilities management, and Office employee experience for all US-based offices. Reporting to the Director of Global Workplace, based in Israel, this role ensures our environments are safe, inclusive, and optimized for productivity. You will lead a distributed team to deliver a seamless "day in the life" for our US employees while managing local vendor relationships and multi-million dollar Opex budgets. This is a hands-on role that blends strategic planning with operational execution.

Requirements

• BA/BS degree required; advanced degree or facilities certification preferred.
• 8+ years of experience in facilities management, workplace operations, or corporate real estate.
• Experience managing multiple sites across different geographies.
• Proven experience leading distributed teams.
• Ability to operate independently and make sound decisions in real-time situations.
• Strong analytical, decision-making, and problem-solving skills.

Responsibilities

• Own end-to-end facilities operations across Waltham, Palo Alto (HQ), and Rochester offices.
• Drive standardization across US sites while allowing for local needs.
• Manage all vendor relationships including janitorial, security, HVAC, reception, catering, and property management; negotiate contracts and enforce SLAs.
• Ensure full compliance with OSHA requirements, local building codes, and internal safety standards; lead emergency preparedness and business continuity planning.
• Oversee logistics for company events, executive visits, and major internal gatherings to ensure operational excellence.
• Provide regular reporting to the Director of Global Workplace on budget performance, utilization trends, vendor performance, and risk management.
• Lead and develop a distributed facilities and workplace team, establishing clear accountability and consistent service standards across sites.
• Partner with Finance, HR, IT, and Security to ensure a seamless and secure workplace experience.
• Serve as the senior escalation point for complex workplace issues and ensure timely resolution across all US sites.
• Support a positive employee experience across all US locations.
• Own US Workplace Opex and Capex budgets, including forecasting, variance management, and cost optimization initiatives.
• Support lease renewals, landlord relationships, site reconfigurations, build-outs, and decommissioning projects in partnership with Global Workplace leadership.
• Analyze space utilization and occupancy data to provide strategic recommendations on footprint optimization and hybrid workplace strategy.

Benefits

• ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level