Head of U.S Pork Technical Services

Zoetis

About The Position

The Head of U.S. Pork Technical Services is a proactive leader, a member of the Pork Leadership Team, and plays an important role in reinforcing and communicating the Zoetis Pork strategy. The Head of U.S. Pork Technical Services will: Align with the Regional Business Director to strategically deploy Pork Technical Services (PTS) resources to maximize the impact of appropriate use of Zoetis products and services. Drive a positive team culture built upon the foundation of Zoetis vision, core beliefs and leader behaviors Lead by delivering quality feedback and coaching to help maximize the potential of colleagues and help train to meet and exceed core competencies for the role Effectively manage resources to achieve the above by leading and coaching a team that will include Technical Services Veterinarians, including team members at the Senior or Managing level. Provide superior customer, scientific and field force support so that Zoetis may achieve a sustainable competitive advantage Enhance the professional and scientific image of Zoetis Engage as a member of the Livestock Technical Services Leadership Team to ensure consistency across all segments of the livestock business from a technical management and development standpoint. The preferred location would be in Iowa but open to candidates based in Minnesota and Illinois. General Ensure that all actions reflect Zoetis Core Beliefs Leader Behaviors Lead and manage a team of veterinarians that serve as principle scientific advisors to the sales force and customers, partners to the Pork Sales Leadership Team, coaches to the field force, and represent the voice of science to their teams Provides leadership, direction and management for TS Veterinarians Ensure Pork Technical Services is fully aligned with the strategies of the business and provides technical support to execute those business strategies Supply strategic support to marketing and other stakeholders, and develop processes and relationships to execute the business strategies Hire, develop, and coach the technical expertise of the group; identify opportunities to leverage the unique skill set and strengths of the team to support both internal and external customers Provide feedback and high-level coaching to direct reports to drive positive culture and performance Lead cross-functional teams as needed to advise and influence management at all levels of Zoetis on technical issues; collaborate effectively with sales, marketing, GPM, VMRD, Regulatory Affairs, Legal Affairs, Public Affairs, etc. Ensures successful partnerships with enabling and platform function groups, including but not limited to Global Manufacturing Services (“GMS”), Veterinary Medical Research & Development (“VMRD”), Commercial Development and Lifecycle Management, and Business Development to enable the achievement of business goals Inquiries: Provide sound technical advice on routine inquiries and act as a resource to assist other team members with inquiries Complaints: Respond effectively to customer complaints and fulfill regulatory requirements and corporate guidelines with respect to adverse event reporting Marketing Support: As requested, contribute to the development of marketing plans and materials for technical and contextual accuracy, medical appropriateness, and utility to producers and practitioners; provide strategic input into the development of marketing plans and materials VMRD and GPM: Participate on new product teams as requested; be recognized as a vital contributor to cross-functional teams; take initiative in proposing strategic new projects; demonstrate ability to identify gaps in product portfolio and prepare input on business development Management Role Collaborate as a member of the Livestock Technical Services Leadership Team (LTSLT) Help lead the general management and formation of long-term PTS team strategies and policies in support of Zoetis Pork business strategies Personnel Management: Lead and manage a team of veterinarians by delivering quality feedback, mentoring, and coaching. At least 60% of the time, champions, reinforces, and coaches members of PTS team to meet objectives and develop a unified customer-facing approach. Support Individual Development Plans IDPs - assist and guide direct reports in their knowledge, skill, and career development to maximize their impact on the business and achieve their career aspirations Manages the performance of direct reports including review of annual objectives, establishes performance standards and metrics, and oversees annual performance appraisals, Budget responsibilities: Effectively manage assigned operating expenses and Zoetis assets Timely monitoring and approval of expense reports for direct reports Key Customer Contacts Work collaboratively with marketing and sales to leverage the skills of the PTS team to provide scientific education/training to internal and external customers Develop strong working relationship with Regional Business Director (RBD) in assigned business by frequent proactive communications, close alignment and timely execution of strategy, and honest and direct bi-directional feedback. Develop strong working relationship with Area Business Managers (ABM) to ensure the aligned Technical Services Specialist is providing necessary support and appropriate strategic alignment. Be recognized as a credible representative of Zoetis within the veterinary profession Attend and contribute to selected professional organizational activities

Requirements

Doctor of Veterinary Medicine degree or equivalent
7 years of experience in clinical practice, academia, research or industry
Excellent interpersonal and communication skills
Proven leadership ability to drive positive culture and performance
Learning and change agility
Strategic thinking and matrix management skills
Performance management
Ability to influence and persuade without positional power
Travel requirement of 40-60%
Willingness to drive to customer locations across the defined geography – Producer, Clinic & Processing Facilities business strategies

Nice To Haves

Five (5) years or more private practice experience
Two (2) years or more industry experience
Experience in building highly effective teams
Excellent judgment in leading through change and influencing
Demonstrated track record of delivering financial commitments including budgetary management
Strong relationship building skills

Responsibilities

Lead and manage a team of veterinarians that serve as principle scientific advisors to the sales force and customers, partners to the Pork Sales Leadership Team, coaches to the field force, and represent the voice of science to their teams
Provides leadership, direction and management for TS Veterinarians
Ensure Pork Technical Services is fully aligned with the strategies of the business and provides technical support to execute those business strategies
Supply strategic support to marketing and other stakeholders, and develop processes and relationships to execute the business strategies
Hire, develop, and coach the technical expertise of the group; identify opportunities to leverage the unique skill set and strengths of the team to support both internal and external customers
Provide feedback and high-level coaching to direct reports to drive positive culture and performance
Lead cross-functional teams as needed to advise and influence management at all levels of Zoetis on technical issues; collaborate effectively with sales, marketing, GPM, VMRD, Regulatory Affairs, Legal Affairs, Public Affairs, etc.
Ensures successful partnerships with enabling and platform function groups, including but not limited to Global Manufacturing Services (“GMS”), Veterinary Medical Research & Development (“VMRD”), Commercial Development and Lifecycle Management, and Business Development to enable the achievement of business goals
Provide sound technical advice on routine inquiries and act as a resource to assist other team members with inquiries
Respond effectively to customer complaints and fulfill regulatory requirements and corporate guidelines with respect to adverse event reporting
As requested, contribute to the development of marketing plans and materials for technical and contextual accuracy, medical appropriateness, and utility to producers and practitioners; provide strategic input into the development of marketing plans and materials
Participate on new product teams as requested; be recognized as a vital contributor to cross-functional teams; take initiative in proposing strategic new projects; demonstrate ability to identify gaps in product portfolio and prepare input on business development
Collaborate as a member of the Livestock Technical Services Leadership Team (LTSLT)
Help lead the general management and formation of long-term PTS team strategies and policies in support of Zoetis Pork business strategies
Lead and manage a team of veterinarians by delivering quality feedback, mentoring, and coaching. At least 60% of the time, champions, reinforces, and coaches members of PTS team to meet objectives and develop a unified customer-facing approach.
Support Individual Development Plans IDPs - assist and guide direct reports in their knowledge, skill, and career development to maximize their impact on the business and achieve their career aspirations
Manages the performance of direct reports including review of annual objectives, establishes performance standards and metrics, and oversees annual performance appraisals,
Effectively manage assigned operating expenses and Zoetis assets
Timely monitoring and approval of expense reports for direct reports
Work collaboratively with marketing and sales to leverage the skills of the PTS team to provide scientific education/training to internal and external customers
Develop strong working relationship with Regional Business Director (RBD) in assigned business by frequent proactive communications, close alignment and timely execution of strategy, and honest and direct bi-directional feedback.
Develop strong working relationship with Area Business Managers (ABM) to ensure the aligned Technical Services Specialist is providing necessary support and appropriate strategic alignment.
Be recognized as a credible representative of Zoetis within the veterinary profession
Attend and contribute to selected professional organizational activities

Benefits

competitive healthcare and retirement savings benefits
array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources

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