Head of Technology Risk Management - Business Unit Risk Manager, Director

MUFG (DBA)•New York, NY

53d•Hybrid

About The Position

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details. The Head of Technology Risk Management will lead and oversee the firm's technology risk management function within the First Line of Defense, reporting directly to the Technology Business Unit Risk and Control Officer (BURCO). This executive role involves developing, implementing, and maintaining an enterprise-wide information risk management strategy to protect the firm's assets, information, and reputation. The First Line Business Unit Risk Manager is responsible for managing organizational risks through the design and implementation of appropriate mitigating controls. The ideal candidate will have a deep understanding of operational and information risk, regulatory requirements, and industry best practices, with experience leading teams in a complex and fast-paced environment. Key partners for this role include the Technology CIOs across Infrastructure, Application Development, Engineering and Architecture, plus independent risk (second line of defense), internal audit, and external regulators.

Requirements

10-15+ years of technology and risk and control experience, including managing teams, preferably in a large financial institution or other highly regulated environment
Bachelor's degree (MBA/M.S. preferred) in technology, engineering, risk management, computer science, information systems, or equivalent field
Experience implementing, executing, building or enhancing risk and control frameworks
Experience interacting with regulators on examinations and issues remediation
Experience interacting with second line of defense (SLoD) and third line of defense (TLoD) teams on issues life cycle, examinations, and emerging trend identification
Experience with managing resources (people, tools and/or budget) effectively to execute required functions
Risk management exposure including evaluating the adequacy and efficiency of internal controls, performing risk assessments, identifying issues, developing remediation plans and overseeing remediation
Understanding of the regulatory environment and regulations related to risk, Office of the Comptroller of the Currency (OCC), and Federal Reserve Board (FRB) expectations
Experience with risk metrics definition and reporting/scorecard development utilizing key risk metrics tools preferred
Experience relating to industry's best practices and frameworks such as: Committee of Sponsoring Organizations of the Treadway Commission (COSO), COBIT, National Institute of Standards and Technology (NIST) CSF and 800-53, Cybersecurity Horizontal Reviews, and ITIL in complex environment
Understanding of application development, secure by design, and system development lifecycle (SDLC) practices and framework and the key risks associated
Understanding of risks and controls, issue management, reporting, metrics, and audits
Experience with problem solving in a team environment by utilizing critical and creative thinking skills, providing innovative solutions, with and without technology
Knowledge of financial institution businesses, processes, products, and risk
Excellent communication, presentation, and influencing skills and ability to manage stakeholders across multiple disciplines, strong written skills
Excellent analytical, organizational, and conceptual skills
Serving as a trusted advisor to the ITA BURCO
Exercises sound judgement and strive for continuous improvement
Demonstrates optimism, resilience, flexibility, and openness to others' ideas
Ability to identify obstacles and work in conjunction with others to identify options/solutions
Ability to constructively work both independently and in collaborative environments involving all levels of management and employees

Nice To Haves

Relevant professional certifications a plus
Certified Information Systems Auditor (CISA)
Certified in Risk and Information Systems Control (CRISC)
Certified Information Systems Security Professional (CISSP)
AWS/Azure Certified Cloud Practitioner
Certified Information Systems Auditor (CISA)
Certified in Risk and Information Systems Control (CRISC)
Certified Information Systems Security Professional (CISSP)
AWS/Azure Certified Cloud Practitioner

Responsibilities

Lead a team of control officers to drive work to successful completion, project manage, and pragmatically solve problems
Maintain strong engagement across multiple stakeholders, collaborate with key senior business partners and stay abreast on risk, control agendas
Drive risk culture; influence self-identification and disclosure of control self-assurance gaps
Work across functional organizations to identify synergies
Participate on various governance committees to assess and respond to emerging risks and participate in ad hoc working groups to resolve new areas of risk
Establish, enhance, and actively monitor key risk metrics
Develop root cause and remediation plans to resolve negative trends or failures
Specific BAU responsibilities will include working collaboratively with the businesses as a BURCO team representative to execute the following:
Issue Identification:
Partner with business to proactively identify MSIs and appropriately document SLoD and TLoD identified issues, using the appropriate templates and coordinating with impacted stakeholders to document accurate root causes and seek required approvals for issues to be submitted through issue intake and pass tollgate for issue documentation in Open Pages.
MAP development:
Work with other BURM teams and BURCO validation teams to challenge any potential issues and participate in issue identification and development once they are recognized and agreed as issues
Review, challenge, and participate in issues' MAP development to ensure MAPs can address the control deficiencies and symptoms pointed out in the issue, including building out a sustainable and repeatable process
Issue validation:
Perform first line validation of issues including MSIs, SLoD, TLoD, and regulatory issues
Review, challenge, and participate in issue lifecycle validation with BURMs' teams to ensure issue packages are completed properly prior to being presented at tollgates (review and challenge) meetings
Reporting and QA support:
Support management to generate various metrics/ reports for senior management and board level committees
Maintain standard IM templates
Provide QA and reports on OpenPages issues
Stakeholder engagement:
Engaged with Operations & Technology key stakeholders, management, BURMs, SLoD, and TLoD to ensure risks are understood across all LoDs and risk treatment is properly identified and remediated
Manage issues tollgate process: Review issue intake submissions for tollgates (review and challenge), provide feedback on issue packages (new issues, MAPs, closures packages, risk acceptances), ensure requirements are met, and that follow-ups are acted on and completed
Additional responsibilities will include working collaboratively with the business units and their risk teams to execute the following:
Support definition, reporting and monitoring of various metrics reports for senior management and board level committees
Maintain standard issues management (IM) templates
Provide quality assurance (QA) and reports on OpenPages issues
Engage with key stakeholders, management, BURMs, SLoD, and TLoD to ensure risks are understood across all lines of defense (LoD) and risk treatment is properly identified