Head of Strategic Projects

Office Hours•San Francisco, CA

1d•$140,000 - $220,000•Hybrid

About The Position

Head of Strategic Projects (Expert Data Services) About Office Hours Office Hours connects leading organizations with world-class experts across technology and life sciences. Experts earn income through project work, advising, and training AI models. Our customers include foundation model companies, MAG7 enterprises, life sciences technology companies, and leading research labs building AI for healthcare and clinical applications. We’re a fast-growing, profitable company scaling our AI data and model improvement business. What We Believe We believe human knowledge is the world’s most valuable asset — yet even in medicine and clinical research, much of it remains difficult to access and scale. Office Hours exists to unlock that knowledge. Increasingly, that means training frontier Large Language Models (LLMs) on expert decision-making frameworks and real-world clinical workflows to improve performance in high-stakes healthcare settings. We believe this work can materially improve patient outcomes, expand access to quality care, and accelerate the discovery of new therapies. We’re headquartered in San Francisco and work with foundation model companies, F100s, life sciences technology companies, and research labs. The Role As Head of Strategic Projects, you will lead and scale our Expert Data Services business providing frontier model companies with access to leading domain experts in life sciences and medicine. You will own the P&L, set commercial strategy, manage senior customer relationships, and lead a team of Strategic Projects Leads responsible for delivery and execution. This is a senior, GM-style role combining revenue ownership, people leadership, and operational excellence.

Requirements

4–8 years owning commercial and operational outcomes in strategy, consulting, or leadership roles.
1+ year in a human data or strategic projects role.
Proven experience owning revenue or P&L responsibility.
Strong negotiator with experience closing complex deals.
Experienced people leader with high standards.
Commercially sharp with strong judgment under pressure.
Comfortable with ambiguity and senior-level accountability.
Motivated by ownership and building durable businesses.

Responsibilities

Own the P&L and overall performance of the Expert Data Services business.
Set and execute commercial strategy for AI data and model improvement offerings.
Negotiate and close complex, high-value project-based engagements.
Lead executive-level relationships with foundation model companies and research labs.
Hire, manage, and develop a team of Strategic Projects Leads.
Define pricing, scoping, and delivery standards across the portfolio.
Ensure high-quality execution of complex clinical AI projects.
Identify new use cases, expansions, and adjacent business opportunities.