Head of Sales Revenue Operations

Robbins Research InternationalScottsdale, AZ
15h$150,000 - $250,000Onsite

About The Position

This is a senior sales operations leadership role responsible for how our revenue engine actually performs — not managing reps, but owning the systems, standards, and execution discipline they operate within. You will partner directly with Executive Leadership and Sales Division leaders to ensure forecasts are accurate, standards are enforced, and performance issues are surfaced and resolved early — so our sales teams can focus on enrolling clients into life-changing programs. Your work will drive: Accurate, actionable revenue forecasts that inform strategy and execution Clear performance data that creates accountability and focus Optimized systems that remove friction and elevate results Execution standards that are trained, implemented, and reinforced across all sales teams Your decisions will shape how our sales engine operates at scale. This role is accountable for the design, implementation, and effectiveness of the systems and standards that drive our sales performance. Your work will shape how our sales engine operates, determine how sales teams perform, leaders are held accountable, and how executive decisions are made. You will own the results. SCOPE & STRUCTURE This role operates as a performance and systems leadership function , running in parallel to existing sales teams. You will not manage individual sales representatives directly. Instead, you are responsible for establishing the standards, systems, metrics, and accountability mechanisms that sales division leaders and teams operate within. This position plays a critical role in building our on-site sales leadership infrastructure and strengthening execution across the organization. Location: This is an on-site leadership role based in the Phoenix / Scottsdale area .

Requirements

  • You are a systems thinker who executes with rigor
  • You don’t just identify problems — you design solutions, implement them, and measure results. You know how to build systems that scale and standards that stick.
  • You are deeply metrics-driven and action-oriented
  • You measure what matters, understand what the data is telling you, and translate insights into execution. You act, evaluate, and adjust.
  • You drive teams without managing them directly
  • You influence through clarity, standards, and systems. You partner with sales leaders to elevate performance and reinforce what excellence looks like.
  • You know where to focus leadership attention
  • You don’t just report numbers — you interpret them. You help leadership understand where to focus, what to prioritize, and what will move the needle most.
  • You are deeply collaborative with strong leadership presence
  • You take ownership without waiting for permission, partner effectively across executive functions, and engage confidently in tough conversations about performance and priorities.
  • You recognize that flawless execution is an act of service — and that strong systems mean more lives transformed.
  • Relevant Experience May Include Revenue Operations or Sales Operations leadership
  • Sales analytics, performance management, or business intelligence roles
  • CRO, VP Sales, or senior sales performance positions
  • Multi-channel, multi-program, or high-velocity sales environments
  • Direct experience building and implementing sales systems, training programs, and performance standards
  • Direct experience with Robbins Research International is not required. Alignment with our mission and standards is essential.

Responsibilities

  • Revenue Forecasting & Performance Leadership
  • Own revenue forecasts across sales teams and programs
  • Pressure-test assumptions, surface risks early, and close gaps before they materialize
  • Translate forecasts into clear execution priorities that drive measurable action
  • Sales Systems Optimization & Implementation
  • Evaluate, strengthen, and optimize CRM workflows, lead routing, dialing systems, and automation
  • Identify sources of friction and systematically eliminate them
  • Build and implement systems that maximize rep productivity and customer connection
  • Standards, Training & Execution
  • Establish clear performance standards and ensure they are trained and reinforced across teams
  • Partner with Executive Leadership and division leaders to drive adoption and follow-through
  • Connect training initiatives directly to performance data to improve outcomes
  • Analytics, Metrics & Focus Leadership
  • Manage performance dashboards and track leading and lagging indicators
  • Use data to identify exactly where leadership attention and resources should be focused
  • Provide senior leadership with timely, accurate visibility into performance, gaps, and opportunities
  • Cross-Team Execution Alignment
  • Partner with Executive Leadership and sales division leaders to ensure alignment and accountability
  • Hold division leaders accountable to agreed-upon standards, metrics, and company objectives and key results
  • Drive follow-through across multiple channels and programs
  • Create feedback loops that clearly connect activity to outcomes
  • Parallel Performance Function Design and operate a centralized sales performance function that runs alongside existing sales divisions
  • Focus this function on standards, measurement, and execution excellence
  • Use it as a lever to raise performance consistently across the organization
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