Head of Product, Data Platform

Arcadia

6h•Remote

About The Position

Arcadia is the global utility data and energy solutions platform, providing AI-powered analytics and solutions for enterprise energy management across carbon, cost, and reliability. Their Enterprise Energy Management Solutions, including Utility Bill Management, Energy Procurement Advisory, and Sustainability Reporting, are built on a foundational data platform scaled across millions of customer facilities. The company is seeking a Senior Director of Product Management to lead the Utility Data Platform Product organization. This role involves owning the full product strategy and roadmap for Plug (Arcadia’s enterprise Utility Cloud platform), UDS (Utility Data Service), and the underlying data acquisition and processing pipelines. It is a player-coach position, requiring the management of a team of senior product managers, setting product direction for critical and revenue-generating products, and close collaboration with engineering leadership to deliver impactful solutions for enterprise customers. The ideal candidate will be comfortable with complex API design and presenting multi-year migration roadmaps to executives, taking ownership quickly, stabilizing current initiatives, and innovating for future growth.

Requirements

10+ years in product management, with at least 3 years leading a team of PMs in an enterprise SaaS environment.
Deep experience owning data platform products: API-first, pipeline-based, or data delivery products at enterprise scale. You’ve lived through the complexity of data quality, delivery reliability, and customer migrations.
Proven ability to run complex, multi-stakeholder migration programs: you know how to sequence, communicate, and execute a product transition that affects live customers and real revenue.
Strong technical foundation: you can read an API spec, speak fluently with engineers about data models and pipeline architecture, and make informed tradeoffs without needing things translated for you.
Track record of building and managing high-performance PM teams in a fast-paced, onsite + offshore operating model.
Experience working with enterprise customers directly: you’ve been in the room for difficult escalations and you know how to hold the line on product decisions while keeping the relationship intact.
A bias for shipping. You’re not seeking perfection; you’re relentless about progress and prioritize the 95% of use cases of the 5% edge cases.
At the forefront of AI-native product management.

Nice To Haves

Experience in the utility, energy, or climate tech space — or adjacent industries like fintech or insurance where regulatory complexity and data reliability are table stakes.
Experience managing product through a merger or acquisition, including roadmap integration and customer communication.
Familiarity with AI/ML-driven data extraction, automation, or classification products.
Experience in developer platform product management — you understand what makes a great API, what enterprise customers need to build on top of a platform, and how to balance internal tooling with external-facing features.
MBA or equivalent experience in strategy, consulting, or business operations.

Responsibilities

Own the full product strategy and roadmap for Plug, Arcadia’s enterprise SaaS platform for utility data acquisition, credential management, and bill delivery.
Work with our customers, the commercial team, and our executive leadership to identify and evaluate opportunities to grow the product suite and develop new features to drive customer satisfaction and revenue.
Set the overall vision for your product line and build out business cases for product investment in building out new data products through ownership of quarterly roadmap planning, squad structure design, and coordination across the pillar.
Balance and champion the needs of the diverse set of users who interact with the Arcadia products: businesses, software companies, independent service providers, and internal Arcadia employees.
Manage and develop a team of Senior Product Managers across Plug, UDS, Acquisition, and Extraction.
Partner tightly with your engineering counterpart (Director of Engineering) and India engineering leadership to maintain a healthy, prioritized roadmap and deliver against it.
Elevate blockers early and ensure on time delivery of scoped features.
Represent the Data Products team to commercial, customer success, and executive stakeholders translating customer escalations into product decisions and roadmap commitments into things Customer Success can actually communicate.

Benefits

"Remote first" culture - work anywhere in the US as long as you have a reliable internet connection
Flexible PTO - no accrued hours and no limit on the number of vacation days employees can take each year
17 annual company-wide holidays including a week long "summer break"
10 days sick leave
Up to 4 weeks bereavement leave
2 volunteer days off
2 professional development days off
12 weeks paid parental leave for all parents
Weekly "flex time" - no internal meetings on Tuesdays and Friday afternoons
80-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents