Head of Platform Engineering
About The Position
Bizee (formerly Incfile) has helped over 1 million entrepreneurs start and run their businesses. We're transforming from a transaction-focused formation business to an AI-powered operating system for entrepreneurs. We champion the everyday entrepreneur. We believe in self-determination, grit, and earned success. No fluff, no jargon, no pretense. We work hard, ship fast, and let our products speak for themselves. We're looking for technical leaders who share these values and want to build the infrastructure that powers the next generation of American businesses. What Makes Working Here Different AI-native development: Claude Code and AI tools are how we work, not an experiment. Every engineer uses AI daily. You build it, you run it: No throwing code over the wall. DevOps is embedded in every role. Greenfield opportunity: We're rebuilding foundational systems. You'll architect, not just maintain. Real impact: Every feature you ship helps entrepreneurs start their businesses. 2028 strategic transaction: Clear timeline and goals. Your work directly drives company valuation. The Role You will build the technical foundation that enables Bizee's transformation into an AI-powered operating system for entrepreneurs. You own the pricing service, experimentation infrastructure, AI/LLM gateway, and core data architecture. This role owns the spine of the company. This is not a "design the architecture and hand it off" role. You will write code, review code, and be accountable for production systems. You'll scale a platform team from 2 to 5 engineers while personally driving the most critical technical decisions. Reports to CTO.
Requirements
- You've built platform architecture from scratch, not just inherited and maintained
- Deep experience with event-driven systems (Kafka, Kinesis, or equivalent)
- Strong DevOps/SRE background: you believe in "you build it, you run it"
- LLM integration experience: embeddings, vector stores, prompt engineering
- Hands-on coding: you still write production code, not just diagrams
- Track record of progressive refactoring (strangler pattern, not big bang)
- Claude Code or similar AI tools as daily practice
- Led platform teams of 5+ engineers through major transitions
Nice To Haves
- You've rescued a troubled platform migration and can tell the story
- You've built LLM infrastructure (not just called APIs)
- You show us your Claude Code workflow in the interview
- You ask smart questions about our specific architecture challenges
Responsibilities
- Master customer and subscription records live in new custom database with full sync to existing systems
- Custom pricing service: tiered pricing, customer discounts, bundle logic, promotion engine
- AI/LLM gateway: rate limiting, cost tracking, model routing for all AI features
- Vector database and embeddings infrastructure for semantic search
- Experimentation platform enabling A/B testing on pricing and checkout
- Event-driven architecture processing 100% of subscription lifecycle events
- Zero critical incidents from platform changes
- CI/CD pipelines for all platform services
- Infrastructure as Code (Terraform/Pulumi)
- Observability: logging, metrics, tracing, alerting
- Disaster recovery documentation and testing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
