Head of Operations - Victoria

The Onset

4d • Onsite

About The Position

Lead the next phase of growth - Scale operations, drive efficiency, and deliver results. An opportunity to join one of the world’s fastest-growing marketplace. This business is a fast-growing platform transforming the way the traditional industry operates today. By combining data, finance, and customer experience into one streamlined journey, they are setting a new benchmark for simplicity and trust. About the Role We are seeking a commercially astute and hands-on Head of Operations – Victoria to take ownership of the state’s P&L, scale a hundred million dollar business, and sizeable team across sales, customer experience, logistics, workshop, finance, and business management. Based in Melbourne’s western HQ, this high-impact role will oversee end-to-end operations and play a critical part in the company’s growth trajectory as it prepares for listing.

Requirements

• Proven track record of P&L ownership
• Hands-on leadership style: pragmatic, decisive, and able to balance strategy with day-to-day execution.
• Strong data-driven mindset, with the ability to analyse KPIs and translate insights into action.
• Commercial acumen, with experience in scaling operations, margin optimisation, and efficiency improvements.
• Resilient, adaptable, and motivated to deliver results in a fast-growth, entrepreneurial environment.

Responsibilities

• Own the P&L: Drive revenue growth, optimise costs, and expand margins for Victoria’s $100M operation.
• Lead the team: Mentor and inspire near 100 person team, supported by six direct managers.
• Data-driven execution: Track and manage KPIs to diagnose issues and implement improvements quickly.
• Expand facilities: Lead planning and execution for new Melbourne locations, with scope to shape national expansion.
• Strategic partnership: Act as a trusted partner to the CEO and Founder’s team, influencing growth strategy and execution roadmap.

Benefits

• Lead the scaling of Victoria’s operation, with direct visibility to global founders.
• Play a pivotal role in shaping the next growth phase in Australia, including facility expansion and national scaling.
• Benefit from a competitive executive package, including base salary, performance bonus, and equity with significant upside linked to a near-term IPO.
• Join a high-growth, digital-first business where your impact will be measurable and career-defining.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed