Head of Operations and Strategy, GTM Finance

OpenAI • San Francisco, CA

3d • Hybrid

About The Position

You will partner closely with business leadership to translate company priorities into clear operating plans, decision frameworks, and executional rigor across various functions. You will act as the chief architect and executor of the strategy and operating models—bringing structure, clarity, and momentum to a rapidly scaling organization.
Move fluidly between first‑principles thinking and hands‑on execution to drive clarity and outcomes.
Demonstrate strong strategic orientation paired with exceptional operational rigor.
Build scalable operating models and processes in high‑growth environments.
Lead cross‑functionally with executive presence and superb communication.
Understand both sales and product‑led motions and how to orchestrate them globally.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Requirements

• Have proven senior leadership experience in commercial strategy and operations at scale.
• Bring a track record of building and operating scalable planning, forecasting, and execution rhythms that enable durable growth.
• Have deep understanding of sales and product‑led motions and how to orchestrate them across regions and segments.
• Excel at cross‑functional leadership with executive presence, strong communication, and an ability to drive clarity and alignment across teams.

Responsibilities

• Strategy & Execution: Partner with the leaderships team to define and operationalize strategy across segments, regions, and motions; translate strategy into actionable operating plans, priorities, and execution frameworks.
• Operating Cadence & Governance: Design and run operating rhythms including planning cycles, quarterly business reviews (QBRs), forecast reviews, and executive forums; ensure clear decision‑making, accountability, and follow‑through.
• Cross‑Functional Alignment: Serve as the primary integrator across functions; drive clarity on ownership, handoffs, and interdependencies across GTM motions.
• Planning, Forecasting & Performance: Oversee GTM planning and performance management in partnership with RevOps and Finance; ensure consistent metrics, dashboards, and insights to inform decision‑making.
• Organizational Scale & Rigor: Identify organizational bottlenecks and design scalable processes to support growth; support org design, capacity planning, and prioritization as the business evolves.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees