Head of Money Movement Product Management

Citi • O'fallon, MO

7d

About The Position

Lead a team of Product Managers that oversee money movement products offered Manage product strategy and roadmaps; develop business cases to secure funding for new initiatives Serve as subject matter expert and has oversight over the client experience, features and servicing processes Manage product approvals, define product requirements, create user stories, define acceptance criteria, oversee testing status and post implementation activities Make recommendations based on regulatory changes, competition, consumer trends and market research Complete competitive analyst and identify key opportunities to drive innovation, revenue and drive positive client experience Ensure a positive customer experience and the oversee the lifecycle of an initiative and day-to-day product support Lead efforts to rapidly fix and remediate any situations which negatively impact customer experience

Requirements

• Minimum of 10+ years of experience in payments product management and a subject matter expert in US payment networks
• Highly self-motivated, effective communication and decision management skills, and has the willingness to learn and adapt in an agile environment
• Excellent written and verbal communication skills for a senior audience with the ability to take the lead in broad cross-functional groups
• Ability to drive business results with a strong sense of urgency
• Bachelor's degree/University degree or equivalent experience

Nice To Haves

• Financial services and project management experience a plus
• Master's degree preferred

Responsibilities

• Lead a team of Product Managers that oversee money movement products offered
• Manage product strategy and roadmaps
• Develop business cases to secure funding for new initiatives
• Serve as subject matter expert and has oversight over the client experience, features and servicing processes
• Manage product approvals
• Define product requirements
• Create user stories
• Define acceptance criteria
• Oversee testing status and post implementation activities
• Make recommendations based on regulatory changes, competition, consumer trends and market research
• Complete competitive analyst and identify key opportunities to drive innovation, revenue and drive positive client experience
• Ensure a positive customer experience and the oversee the lifecycle of an initiative and day-to-day product support
• Lead efforts to rapidly fix and remediate any situations which negatively impact customer experience

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees