Head of Legal Operations

Brex•San Francisco, CA

7d•$220,000 - $261,000•Hybrid

About The Position

Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all Brex teams, protect Brex, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge. The Legal Operations team is a foundational partner to Brex. We create the systems, data practices, and operational infrastructure that enable Legal to operate with clarity, speed, and strategic impact. Our work allows attorneys and business partners to focus on solving complex problems while we design the processes and tools that make the entire organization more effective. Brex is looking for a Head of Legal Operations to shape and scale the long-term operating model of the Legal function. This leader will serve as an operational extension of the General Counsel, guiding how Legal plans, executes, and scales in support of a rapidly growing and highly regulated business. The role requires someone who can balance near-term execution with long-term design, operate with a strong bias toward action, and build systems that create leverage across the organization. This role is ideal for an operator who thrives in ambiguity, enjoys building from first principles, and is energized by helping leadership teams move faster and operate more effectively. While grounded in Legal Operations, the scope of this role is expected to evolve as the company grows and the Legal organization interfaces more deeply with other parts of the business. This position reports to the General Counsel.

Requirements

Demonstrated experience building or scaling legal operations, business operations, or similar functions in a high-growth environment
Proven ability to design and implement systems, processes, and operating models in ambiguous or evolving environments
Strong financial and analytical capabilities, including experience with budgeting, forecasting, vendor management, and translating data into executive-level insights
Experience leading or partnering on legal technology initiatives (e.g., CLM, e-billing, workflow automation), with the ability to quickly learn new tools and drive adoption
Track record of influencing and partnering effectively with senior leaders and cross-functional stakeholders
Strong bias toward action, iteration, and continuous improvement, balanced with sound judgment and change management skills
Excellent communication and interpersonal skills, with a collaborative, low-ego leadership style

Nice To Haves

Experience operating in a role adjacent to senior leadership (e.g., chief of staff, head of operations, or similar)
Exposure to AI-enabled tools or automation platforms in Legal or adjacent functions
JD or MBA is helpful but not required

Responsibilities

Set the strategic direction for Legal Operations, designing and implementing the operating model, workflows, and systems required to support a modern, high-performing Legal organization
Serve as a trusted operational partner and force multiplier to the General Counsel, supporting planning, prioritization, execution, and leadership cadence across the Legal team
Design and scale how legal work flows through the organization, reducing friction, accelerating time to resolution, and enabling greater self-service for internal partners
Lead the evolution of the legal technology ecosystem, partnering with Legal, IT, and cross-functional teams to implement and continuously improve CLM, matter management, e-billing, and AI-enabled tools — with a strong focus on outcomes, adoption, and ROI rather than tool administration alone
Drive experimentation and iteration with emerging technologies, including AI and automation, taking a pragmatic, test-and-learn approach to increasing efficiency and impact
Own legal department financial operations, including budgeting, forecasting, accruals, vendor management, and cost optimization, in close partnership with Finance and Procurement
Rationalize and manage outside counsel and vendor relationships, driving consolidation, clear engagement models, and cost discipline while maintaining high-quality outcomes
Develop and operationalize meaningful metrics and insights, translating data into clear narratives that help Legal leadership and the broader business understand workload, performance, cost drivers, and impact
Build durable knowledge management and enablement systems, including documentation, onboarding pathways, training materials, and self-service resources that allow the organization to scale without proportional headcount growth

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