Head of Integration Services Americas

Orange•Atlanta, GA

About The Position

Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities. About the role Mission To lead the AME regional organization in the resale of hardware, software, and related professional services, ensuring alignment with corporate objectives and enhancing market presence. To foster innovation in service delivery, while achieving specific revenue, order and margin budget targets through effective partner collaboration and operational excellence.

Requirements

Possessing an intermediate to expert knowledge of major infrastructure technology OEM products and service offerings.
Possessing an intermediate to expert knowledge of major infrastructure technology OEM partner programs.
Demonstrates a comprehensive understanding of global logistics compliance and regulatory frameworks.
Brings expertise in Customer Success methodologies to drive client satisfaction and retention.
Exhibits strong financial modeling capabilities for strategic decision-making and forecasting.
Proficient in Office365 and familiar with Agile methodology, SFDC, Oracle, and PowerBI
Exhibits a strong can-do attitude and a resourceful approach to problem-solving.
Possesses a sales-oriented personality with strong verbal and written communication skills.
Demonstrates agility and adaptability in a fast-paced environment.
Shows decisiveness in critical business scenarios, ensuring timely and effective resolutions.
Acts as a skilled intermediary, facilitating collaboration among diverse teams and stakeholders.
You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.

Responsibilities

Oversee accurate, on-time, and successful text, cost, and price responses to Resale & Integration Service RFx's.
Ensure the successful closure of large maintenance and software subscription renewals within strict timelines.
Support Sales/PreSales teams by creating and pitching compelling Resale & Integration Services presentations.
Facilitate detailed support for new Resale & Integration Services logo or complex bid opportunities, including pricing, global procurement, and service publication guidance.
Establish and maintain strategic relationships with top partner channel teams and key Resale/Integration Service accounts.
Co-create and align resale sales strategies for top partners while conducting regular Cisco pipeline reviews.
Act as a key advisor and strategy setter for regional OEM partner programs, contributing to global initiatives.
Participate in quarterly and annual regional and global business reviews and industry conferences.
Drive the development of new Resale & Integration Service products, processes, collateral, and training materials, as well as our Customer Success Practice.
Ensure compliance with governance and operational processes as an approver for the Resale & Integration Service AME Bid Process.
Provide weekly oversight of team activities, ensuring alignment with operational goals and objectives.
Set annual quotas, KPIs, and objectives, fostering a culture of accountability and performance.
Support personal career development through regular feedback and coaching sessions.
Conduct annual and talent reviews to identify growth opportunities and ensure team engagement.
Oversee the annual revenue and order budget targets for resale activities, providing insights and recommendations.
Track pipeline, orders, backlog, and baseline reporting forecasts against budgeted goals.
Develop and execute annual sales strategies to grow Resale & Integration Services revenue, aligned with market dynamic
Set market/win price and margin goals, ensuring competitive positioning within the industry

Benefits

Comprehensive health coverage (medical, dental, vision) for you and your family
Financial protection: life, disability, AD&D, and business travel insurance
401(k) plan with company match
Pre-tax savings through HSA and FSA accounts
Employee assistance program, tuition reimbursement, and adoption support
Healthy living and wellness reimbursements
Group-rate insurance options: home, auto, pet, and more
Generous PTO and paid volunteer days
Legal assistance, critical illness, hospital indemnity, and ID theft protection plans

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume