Head of Human Resources

STP Investment Services•West Chester, PA

3d•Hybrid

About The Position

STP Investment Services is a premier, tech-enabled financial services provider, delivering a comprehensive line of investment middle-office operations outsourcing, integrated managed services, fund administration and compliance solutions to our global client franchise. With offices in the United States and India, STP provides a broad range of services to the asset management industry with capabilities to process all asset classes and meet ever-evolving business requirements. Summary/Objective The Head of Human Resources will serve as a hands-on, senior HR leader responsible for running the core HR function with rigor, judgment, and compliance discipline. It requires operational excellence, risk management, and a trusted partnership with executive leadership and the Board. The successful candidate will manage the existing HR team, ensure flawless execution of core HR processes, provide sound counsel on employee relations matters, and ensure full compliance across U.S. and India operations.

Requirements

Practical, steady, and credible.
Comfortable handling sensitive, high-stakes employee matters.
Confident operating with senior executives.
Detail-oriented, organized, and compliance focused.
Able to say “non” when required and explain why clearly.
Bachelor’s degree from an accredited university in Human Resources, Business Administration, or a related field preferred or equivalent combination of education and experience.
Minimum of 10+ years of progressive HR experience, including in leadership roles.
Strong business acumen with the ability to balance employee considerations with operational and financial realities.
Deep experience in employee relations, compliance, and core HR operations.
Proven ability to operate effectively in a private, sponsor-owned environment or similarly discipled business setting.
Philadelphia-area based with the ability to be present on-site.

Nice To Haves

Experience in financial services, professional services, or regulated environments.
Experience supporting international workforces, particularly India-based teams.
Familiarity with Paylocity or similar HR management platform.
Prior interaction with Boards of PE sponsors on HR-related topics.
Comfort working in an organization undergoing change, growth, and operational refinement.

Responsibilities

Lead and manage the existing HR team across the U.S. and India.
Ensure reliable execution of day-to-day HR operations, including payroll coordination, benefits administration, onboarding, offboarding, and personnel records.
Establish clear accountability, workflows, and service levels within the HR function.
Act as the “point person” for escalated HR issues requiring executive judgement.
Serve as a trusted advisor to the President and executive leadership team.
Prepare HR-related materials for Board meetings if needed (workforce metrics, compliance matters, talent risks, compensation topics).
Support leadership in sensitive employee matters, organizational changes, restructurings, and performance issues.
Provide practical, business-minded guidance.
Own employee relations across the organization, including investigations, disciplinary actions, terminations, and dispute resolution.
Ensure consistent, fair, and legally sound application of company policies.
Advise managers on performance management, corrective action, and termination decisions.
Partner was legal counsel as appropriate on complex or high-risk matters.
Oversee employee benefits programs (medical, dental, vision, retirement, leave programs) with a focus on compliance, cost control, and employee clarity,
Manage onboarding and offboarding processes to ensure accuracy, compliance, and a professional employee experience.
Coordinate with finance and payroll partners on compensation administration and changes.
Ensure documentation and processes meet audit and regulatory expectations.
Ensure compliance with all applicable employment laws and regulations across U.S. federal, state (including Pennsylvania), and local jurisdictions
Oversee HR compliance for India operations in coordination with local management, advisors and leadership
Maintain employee handbooks, policies, and procedures; ensure updates are implemented and communicated effectively
Proactively identify HR-related risks and address them before they escalate.
Talent acquisition oversight and coordination (strategy execution, not volume recruiting)
Training and development initiatives where clearly aligned with business needs
Select HR analytics and reporting as requested by leadership

Benefits

Competitive compensation plus a performance bonus
Unlimited PTO
10 Paid Holidays
Strong 401k Matching program
Hybrid work schedule
Competitive health benefits (Medical, Vision, Dental, Life, and Disability Insurance)
Volunteer Time Off (VTO). We pay you to do good in your community!
Strong growth and advancement opportunities
Highly subsidized Medical/Dental/Vision/Disability Insurance benefits
Employee Assistance Program