Head of Global Product – Tax (Sr. Director)

Grant Thornton - Americas•Newport Beach, CA

71d•$206,300 - $395,370

About The Position

We are seeking an experienced and strategic leader to serve as the Head of Global Product – Tax. This new role will drive the execution of Grant Thornton’s product strategy for the Tax service line, overseeing the development, prototyping, and launch of innovative, AI-enabled solutions that enhance our professional tax services globally. The Head of Global Product – Tax will lead distributed teams across multiple markets and regions ensuring operational excellence and measurable impact.

Requirements

10+ years of experience in product management or product development, with significant exposure to tax services in a professional services environment.
Demonstrated experience working within professional services tax practices, with a strong grasp of the professional landscape’s service offerings, client needs, and operational processes.
Deep understanding of tax compliance frameworks and industry standards that can be enabled by technology-enabled service delivery.
Proven ability to collaborate with tax leadership and practitioners to identify opportunities for product-driven innovation.
Proven success in leading global, cross-functional teams and delivering complex products at scale.
Strong understanding of tax processes, regulatory requirements, and technology trends (AI, automation, data platforms).
Bachelor’s degree in a relevant field required; advanced degree (MBA, MST, or similar) preferred.
Excellent communication, leadership, and organizational skills.
Experience working in or with global delivery centers is highly valued.

Nice To Haves

Experience in Big 4 or major professional services firms.
Familiarity with Agile and Lean methodologies.
Experience with cloud-based data platforms and workflow automation tools.
Understanding of regulatory environments across regions (e.g., CAMT, ASC 606, Tangible Property Regulations, Foreign Tax Credit rules, VAT).
Multilingual or experience working in multilingual environments.

Responsibilities

Execute the global product strategy for Tax, aligning with Tax business objectives and market needs.
Shape and communicate the product vision and roadmap for Tax, collaborating across the Tax practice and Technology organization, and ensuring alignment with firm goals and market needs.
Focus on use case development and requirements gathering for Tax products, ensuring alignment with business needs and practitioner insights.
Build strong relationships with Tax leaders, Technology leaders, and key corporate stakeholders (Risk, Legal, Compliance, Finance, HR, Operations) to ensure product initiatives meet enterprise requirements and drive business value.
Partner with the Head of Product Innovation and the innovation engineering team on prototyping and MVP development, providing subject matter expertise and ensuring solutions meet Tax practice requirements.
Collaborate with the Technology Transformation group to drive change management and adoption of new products, and oversee the allocation of product investments to ensure optimal resource distribution and ROI.
Collaborate with the Technology Transformation group to drive change management and adoption of new products, ensuring successful implementation and sustained impact across the global Tax practice.
Build and scale product capabilities across international delivery centers.
Standardize processes and governance to ensure consistency and quality across regions.
Leverage data, automation, and AI to drive efficiency and innovation in tax service delivery.
Foster a culture of collaboration, accountability, and technical excellence within global teams.
Conduct market research and competitive analysis, define and track key performance indicators (KPIs), and leverage customer feedback and data to drive continuous product improvement and ensure customer satisfaction.
Engage with industry forums and peer product leaders to stay current with trends and best practices, and oversee talent acquisition and development strategies for the global Tax product team.
Communicate product vision, progress, and impact to executive leadership and stakeholders.