Head of Product

Flowhub•Boston, MA

About The Position

Flowhub is the cannabis retail management platform that helps dispensaries streamline operations, improve compliance, and deliver exceptional customer experiences. We're on a mission to make legal cannabis accessible to everyone. Over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ in cannabis sales annually. Role Overview We’re looking for an experienced Head of Product to own product strategy end-to-end and lead the evolution of our product and design organization as the company scales. This role is responsible for defining the product vision, translating company strategy into product roadmap, and building a high-performing team that delivers customer delight and exceptional business outcomes. The ideal candidate has a strong background in SaaS product development, proven leadership experience, and the ability to thrive in a dynamic, fast-paced environment. This is a high-impact leadership role with real ownership. You’ll shape not just what we build, but how we build the product that drives the company forward.

Requirements

10+ years in product management, with 5+ years in a leadership role.
Proven track record of managing product and design/ux teams.
Experience owning product strategy for a B2B and/or B2C software product.
Proven ability to scale products and teams in a growth-stage company.
Strong track record of shipping impactful products and driving business outcomes.
Excellent communication, organizational, and stakeholder management skills.
Passion for Flowhub’s mission and the future of cannabis retail technology.

Nice To Haves

Experience in product-led market expansion is highly desirable.
Experience working in regulated industries (compliance, retail, fintech, or cannabis) is highly desirable.

Responsibilities

Own and articulate the long-term product vision aligned with company strategy and customer needs
Partner with the CTO, Engineering, and Design to translate vision into a clear, outcome-driven roadmap with measurable success criteria
Lead product discovery: customer research, problem validation, and opportunity sizing
Make principled tradeoffs between speed, quality, and scope
Build and scale the Product Management and Design teams by at attracting, hiring, and retaining top talent
Lead, mentor, and develop product managers and designers, setting a high bar for craft, ownership, and impact
Establish career development frameworks, performance evaluations, and coaching practices
Foster a culture of customer obsession, accountability, and continuous improvement
Partner closely with Engineering to ensure effective delivery against roadmap priorities
Establish strong product rituals (planning, reviews, retrospectives)
Balance short-term execution with long-term platform and product investments
Ensure data-informed decision-making through metrics and experimentation
Serve as the primary product partner to Sales, Marketing, Customer Success, and Support
Align stakeholders around priorities, timelines, and outcomes
Support GTM motions with positioning, pricing input, and launch readiness
Represent product in executive discussions and board-level conversations as needed.