Head of Developer Evangelism - DevRel

PayPal•San Jose, CA

3d•Hybrid

About The Position

The PayPal Developer Relations (DevRel) team is transforming! PayPal for Developers is not business as usual. We reflect the world developers live and work in, know what they’re into, at any role or level of expertise. We’re the source of trust for developers that look for best practices, documentation and training, as well as the main point of contact for internal engineering teams who needs to understand the feedback and experiences of the developer community. The Head of Developer Evangelism will be the voice of the developer to drive the best developer experience across PayPal services and products. The candidate will be the strategic architect and leader for how PayPal, Braintree, and Venmo SDKs, APIs, Docs and AI tools will be used by devs, applying careful thought and methodical work to reduce points of friction. The ultimate goal is to create a top-notch onboarding and integration experience for developers. This role owns the strategy, planning and delivery of highly technical and engaging applications, demos, videos, blogs, tutorials, and guides for developers, as well as the internal tools and platforms needed to deliver these assets globally. This role will be required to work across lines of business to collaborate and improve the developer experience when integrating with SDKs, APIs, Docs, and ensuring that the quality, types and topics of technical assets produced meets the needs of devs, as well as the tone and personality of DevRel.

Requirements

10+ years managing a team of developers and delivering against a roadmap
10+ years of experience developing in frontend and web commerce technologies, including open-source frameworks, API and SDKs
5+ years architecture and design experience for web commerce
5+ years in a developer relations or product team
Demonstrated broad knowledge of PayPal products and services and its ecosystem
Demonstrated knowledge of leading open-source technologies, especially those used in the FinTech industry
Demonstrated success building, leading and scaling cross functional and global teams
Strong project and program management capabilities
Excellent verbal and written communications skills
Ability to simplify complex architectures and solutions providing an easy path to developers no matter their experience level or background
Excited about coaching and mentoring others
Able to drive cross-team and cross-functional collaboration to solve problems, innovate and improve developer experience
Experience in non-technical aspects including business analysis and process optimization
A deep-seated passion for technology and a proven track record of engaging with technical communities.
Exceptional ability to communicate complex concepts (e.g., API structures, security protocols, payments flows) clearly and persuasively in written, verbal, and code forms.
Experience in software development, technical writing, solutions architecture, or a prior Developer Relations role.

Nice To Haves

Creative candidates with unique perspectives
A unique voice to make technical assets interesting, engaging and fun for developers

Responsibilities

Create and drive holistic strategy for developer experience across SDKs, APIs, Docs, MCP, and other AI tools/platform to deliver great developer experience. You’ll work closely with the Documentation and the Developer Experience PM and Engineering teams to make it easier and simpler for new and existing developers to use our SDKs, APIs, Docs and AI tools.
Create, implement and scale the technical asset strategy and operational plan including the overall developer communications strategy and messaging strategy
Develop and lead a high-performing, cohesive team of developers who understands and executes against a shared vision and evangelizes PayPal’s features, products and services
Drive platform configurability and extensibility for developer enablement globally
Drive platform scale for improved global expansion, ensuring robust support for the developers’ rapid growth
Develop deep partnerships with PayPal Product stakeholders to build solution based use cases and content that supports our growth
Tightly integrate with other PayPal technology and product leaders to drive consistency in our technical assets
Provide a framework and vision for PayPal teams to coalesce around to build and distribute technical assets, including demos, apps, videos and blogs
Drive change in corporate policies that prevent collaboration and sharing of technical assets with external developer communities
Identify and drive automation, needed tools, and improvements across the team
Being the voice of the developer to architect and drive changes and improvements in SDKs, APIs, Docs and web to enable developers to quickly onboard and begin transacting
Develop deep trust with developers and encourage evangelism and advocacy from external developers
Writing code, architecting and developing apps, writing technical blogs, creating technical videos, demos, and tutorials
Being the developer evangelist by speaking at 3rd party developer conferences, hackathons, local meet ups, and PayPal’s developer events, as well as facilitating virtual webinars and tutorials
Build and distribute tools and automation to gain efficiencies

Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life.
We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
To learn more about our benefits please visit https://www.paypalbenefits.com.

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