Developer Advocate (DevRel)

PayPal • San Jose, CA

2d • Hybrid

About The Position

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This role sits within PayPal’s Developer Relations (DevRel) team and focuses on improving the experience of external developers building on PayPal platforms. The Developer Advocate partners closely with engineering, product, and documentation teams to represent the voice of the developer, identify friction points, and influence improvements across APIs, SDKs, and developer tooling. The role emphasizes the creation and delivery of high-quality technical content — including blogs, demos, tutorials, videos, and live presentations — to help developers onboard quickly and build confidently. Acting as a trusted technical resource, the Developer Advocate engages directly with the developer community through conferences, events, webinars, and online channels, while also synthesizing developer feedback into actionable insights for internal teams. This is an individual contributor role with a strong external-facing and cross-functional collaboration focus.

Requirements

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

• 3+ years of experience with web, frontend, or commerce technologies, including APIs and SDKs
• Experience using developer-focused AI tools (e.g., Copilot, Replit)
• Familiarity with open-source frameworks and modern developer ecosystems
• Strong written and verbal communication skills with the ability to explain complex technical concepts clearly
• Passion for teaching, mentoring, and engaging with developer communities
• Creative approach to technical storytelling and education

Responsibilities

• Uses data to build insights on product or platform requirements consistent with the shared vision for the product.
• Gathers insights from the customer experience and customer needs to input to product requirements
• Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
• Monitors product profitability measures, including budget.
• Lead sprint planning, daily standups and retrospectives to drive execution.
• Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.
• Serve as an advocate for developers by influencing improvements to APIs, SDKs, documentation, and developer workflows
• Create and maintain technical content such as blogs, tutorials, demos, and sample applications
• Represent PayPal at developer conferences, hackathons, meetups, and virtual events
• Partner with engineering, product, and UX teams to relay developer feedback and improve developer experience
• Build tooling, demos, or automation to support developer onboarding and education

Benefits

• This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits.
• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
• We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level