Head of Department - Growth

DNV-posted 3 months ago
Full-time • Senior
Houston, TX
Professional, Scientific, and Technical Services
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DNV Digital Solutions is seeking a Head of Department - Growth (Business Development, Key Account Management, Pre-Sales, and Sales) to report to the Product Line Director. This role is responsible for developing and executing strategies that drive user acquisition, retention, and overall product growth ensuring alignment with product goals and market opportunities. The Head of Department - Growth will lead initiatives within strategic areas, support business development in close collaboration with marketing, and work closely with customers, Product Management, Customer Success and Finance to deliver measurable impact. This role operates in a hybrid model, based out of one of our US Offices.

  • Overall responsible for health of sales funnel, sales performance, growth ambitions, and business development in the Product Line including digital commerce.
  • Build, mentor and retain top sales talent while ensuring succession plans are in place for critical roles.
  • Make BD and sales plans, and drive the execution of these with close collaboration with Marcom team.
  • Drive global hunting activities and business development within strategic areas defined in Product Line playbook.
  • Balance short-term sales activities vs. long-term business development activities and priorities.
  • Provide customers' needs and market insights to the whole value chain for roadmap prioritization and help prioritize which customers needs will accelerate growth.
  • Develop strong sales (performance) management, sales competence, as well as sales and BD teamwork culture.
  • Bid review, optimizing the overall revenue over the lifetime and conducting retrospective meetings for closed won and lost to capture and share learnings.
  • Collaborate with other Bas (Business Areas) and leverage their customer network, XBA Salesforce opportunities and be a Salesforce champion.
  • Own market analysis, lead heatmap process and contribute to Product Line playbook.
  • Define and track clear KPIs, providing regular reporting and actionable insights to senior leadership.
  • Conduct competitive analysis and provide actionable insights to Product Management to inform strategy and decision-making.
  • Support M&A processes including identifying relevant strategic candidates and contributing to the evaluation, acquisition and integration process.
  • Leverage and mobilize Software Engineering (SWE) sales enablement team in sales and BD setting.
  • Collaborate with Customer Success (Delivery, Support and Training teams) for farming opportunities and proper handover from Sales to Delivery.
  • Collaborate with other Product Lines Head of Department - Growth for upselling and cross selling.
  • Implement the governance from CEO Office including Market, BD, and Sales functions.
  • Ensure all sales activities comply with legal, ethical, and company standards, reinforcing a culture of integrity.
  • Ensure overall revenue growth including annual recurring revenue (ARR).
  • Drive growth in strategic segments.
  • Drive adoption of modern sales methodologies, digital tools, and data-driven decision-making to continuously improve performance.
  • Build a high-performing sales team, well-prepared to effectively execute and achieve growth in line with our strategy.
  • Bachelor's Degree or higher, ideally with a focus in engineering, energy, or software field.
  • Solid relevant experience in the Electric Grid market or SaaS industry with a proven understanding of the entire customer sales process.
  • At least 10 years of consulting management and business development + sales experience.
  • Proven ability to lead, motivate, and develop high-performing sales teams to consistently achieve and exceed targets, while fostering a collaborative and results-driven culture.
  • A genuine interest in and documented experience leading through motivating and energizing colleagues and customers; utilizing the strengths of your organization/network in an efficient and respectful manner.
  • Ability to quickly understand service offerings in Digital Solutions.
  • Willingness and ability to travel up to 50% Domestic and 25% International.
  • Strong written and verbal English communication skills.
  • Hunting and deep domain expertise in sales.
  • Passionate about driving sales and business growth.
  • Customer centric with a strong commercial mindset.
  • Entrepreneurial with sharp market acumen.
  • Collaborative and team-oriented.
  • Persuasive, persistent and proactive.
  • Culturally aware and adaptable.
  • Strong technical competence in relevant areas.
  • Broad understanding of the North American Electric Utility market.
  • Established business network within the U.S. Energy Landscape.
  • Practical experience in utility operations.
  • Experience with SaaS products and solutions.
  • Generous paid time off (vacation, sick days, company holidays, personal days).
  • Multiple Medical and Dental benefit plans to choose from.
  • Vision benefits.
  • Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA.
  • Employer-paid, therapist-led, virtual care services through Talkspace.
  • 401(k) with company match.
  • Company provided life insurance, short-term, and long-term disability benefits.
  • Education reimbursement program.
  • Flexible work schedule with hybrid opportunities.
  • Charitable Matched Giving and Volunteer Rewards through our Impact Program.
  • Volunteer time off (VTO) paid by the company.
  • Career advancement opportunities.
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