Head of DaaS Strategy & Operations

Snorkel AI • Redwood City, CA

18d • $160,000 - $240,000

About The Position

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.
We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!
About the Team
The Data as a Service (DaaS) organization at Snorkel is one of the company’s most critical growth engines. As DaaS enters a period of rapid growth and increasing complexity, the team requires strong operational leadership to ensure we execute reliably while making smart, differentiated bets in the market.
About the Role
Reporting directly to the GM of DaaS, this role is responsible for driving high-impact, cross-functional initiatives that ensure the DaaS business runs on time, operates with rigor, and scales effectively.
You will act as a thought partner and extension of the GM, owning core operating rhythms (e.g., WBRs), holding the pen or input to DaaS, GTM, and functional teams’ strategies, and stepping in as a general manager for some of Snorkel’s most important bets. This role will also temporarily own functions or problem spaces as the organization scales, helping to define structure, build clarity, and transition ownership as dedicated teams are stood up.
This is a highly visible, ambiguous, and influential role suited for a strong operator who thrives in fast-moving environments and can balance strategic thinking with hands-on execution.
About You
You are a proven operator with strong business judgment, analytical rigor, and a bias toward action. You are comfortable navigating ambiguity, driving alignment across senior stakeholders, and owning outcomes end to end. You bring structure to complex problems, know how to prioritize ruthlessly when needed, and are energized by building and scaling businesses.
You are equally comfortable zooming out to define strategy and zooming in to unblock execution—and you are willing to roll up your sleeves to fill gaps when needed.

Requirements

• 8+ years of experience in strategy, operations, consulting, general management, or related roles.
• Proven experience driving cross-functional initiatives in high-growth environments.
• Strong analytical skills and comfort using data to drive business decisions.
• Demonstrated ability to operate as a general manager or business owner.
• Experience partnering closely with senior executives and influencing without authority.
• Ability to bring structure and clarity to ambiguous, complex problem spaces.
• Exceptional communication skills, with the ability to translate complex ideas into clear, compelling narratives—written, verbal, and visual - executives.
• Strong leadership and maturity to build (attract, hire, retain) and scale a world-class organization.
• Bias to action and agility – you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front.
• Entrepreneurial mindset with a passion for building and scaling new business models.
• Strong business acumen—assessing risks, opportunities, and trade-offs to support short-term needs and long-term goals

Nice To Haves

• Experience in marketplace, services, or data-driven businesses.
• Prior experience in a Strategy & Operations role at a high-growth technology company
• Experience building or scaling new business lines.
• People management experience and interest in building teams over time.

Responsibilities

• Partner closely with the GM of DaaS to define and execute the overall DaaS strategy.
• Own and drive core operating rhythms for the DaaS business (e.g., WBRs, planning cycles, performance reviews).
• Act as a GM for select strategic bets or initiatives, owning outcomes end to end.
• Lead high-impact, cross-functional initiatives that cut across Product, Delivery, Supply, Sales, Finance, and Engineering.
• Hold the pen on DaaS strategy, including identifying key bets, tradeoffs, and growth opportunities as the business scales.
• Step in to temporarily own functions or problem spaces until permanent teams or leaders are hired.
• Build and manage a small, high-performing Strategy & Ops team as the organization grows.
• Use data and analysis to inform decision-making, track performance, and surface risks and opportunities early.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed