Head of Customer Content Marketing - REMOTE

Jobgether

1d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Customer Content Marketing. In this pivotal role, you will lead the Customer Engagement & Strategy Team, driving the creation of impactful customer-facing content and strengthening the connection between legal expertise and innovative marketing strategies. Your experience will shape the voice of the organization, enabling effective communication with customers and stakeholders alike. You will manage a high-performing team and contribute to enhancing the overall customer experience through strategic content development, ultimately influencing key industry conversations.

Requirements

• Juris Doctor (JD) — required.
• 5+ years of experience in law, business development, marketing, or sales.
• At least 1 year of practicing or teaching law.
• Excellent storytelling and presentation skills.
• Strong visual communication skills for executive-level presentations.
• Proven ability to influence stakeholders across all levels.
• Exceptional organizational skills to manage multiple high-priority projects.
• Excellent written and spoken English.

Responsibilities

• Transform product marketing assets and messaging into customer-facing stories, presentations, and assets.
• Develop and deliver sales rep trainings on new products, industry trends, and best-in-class presentation delivery.
• Build persuasive, customer-specific executive presentations grounded in industry thought leadership and customer insight.
• Deliver customer presentations during sales and renewal conversations.
• Manage and grow a team of expert legal and product storytellers.
• Monitor legal technology and competitive trends, crafting unique perspectives to differentiate in the market.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) with match and Employee Share Purchase Plan.
• Wellness platform with incentives and Headspace app subscription.
• Short-and-Long Term Disability, Life and Accidental Death Insurance.
• Family benefits including bonding leave and adoption assistance.
• Health Savings and Dependent Care Spending Accounts.
• Paid Time Off plus additional paid leave for community involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree
• Number of Employees: 11-50 employees