Head of Content, Communications

American Psychological Association • Washington, DC

18h • Remote

About The Position

The Head of Content, Communications develops and orchestrates the organization’s comprehensive content strategy, serving as a senior strategic leader who shapes how the story of psychology is told to diverse audiences, including association members, media, policymakers, educators, and the general public. This role requires systems-level thinking to ensure cohesive, mission-aligned storytelling across all organizational communications - grounded in the editorial discipline and stakeholder sensitivity that a complex, membership-driven organization demands. The position requires a forward-thinking leader who leverages artificial intelligence and emerging technologies to optimize content production, audience engagement, and organizational reach while driving measurable impact and exploring revenue-generating content opportunities.

Reporting directly to the Chief Communications and Membership Officer (CCMO) within a unit that spans content, membership, strategy and operations, public engagement, and other functional areas, this position functions as a key member of the senior leadership team and provides direct supervision to content development and production teams, ensuring strategic alignment, operational excellence, and high-quality storytelling across platforms.

Requirements

• Bachelor’s degree required; advanced degree in communications, journalism, or related field strongly preferred
• 15+ years of progressive experience in strategic communications and content leadership
• Proven track record of optimizing multichannel content operations for complex organizations with multiple stakeholder groups
• Demonstrated experience managing senior-level teams and creating work environments that bring out employees’ best
• Demonstrated experience in setting and driving organizational content vision
• Experience translating complex scientific and clinical subject matter for diverse audiences
• Track record of building scalable content processes across distributed teams
• Demonstrated expertise in leveraging AI and automation tools for content production, audience management, and personalization at scale
• Experience developing content strategies that generate revenue or measurable business outcomes
• Proficiency in content management systems, digital publishing platforms, and workflow collaboration technologies
• Expertise in AI-powered tools for content production, audience intelligence, and personalization at scale
• Experience with analytics, performance measurement, and data visualization platforms
• Familiarity with social media management, digital marketing, and project management tools

Responsibilities

• Content Strategy and Leadership
• Revenue Generation and Business Development
• Public Communications and Outreach
• Member and Professional Content
• Team Leadership and Development
• Other Duties as Assigned

Benefits

• Remote Work/Flexible Scheduling
• a 401(k) option with employer match of up to 4%
• medical, dental, and vision insurance options and an outpatient mental health benefit
• paid personal/vacation time plus 12 paid holidays
• Family/Medical Leave
• tuition assistance
• an Employee Assistance Program (EAP)
• short- and long-term disability insurance
• and more

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 501-1,000 employees