Head of Content and Communications

Arize AI • San Francisco, CA

4h • $175 - $225

About The Position

Arize AI is building the observability and evaluation layer for AI systems. Our customers are AI engineers and technical leaders responsible for production-grade LLM and agent systems. They are sophisticated, skeptical, and deeply technical. Earning their attention requires clarity, substance, and credibility.

We are hiring a Head of Content & Communications to build and run our content engine. This is a highly hands-on role for a senior content leader who thrives in technical environments and enjoys both shaping strategy and executing it directly.

You’ll work closely with Product Marketing, DevRel, and leadership to translate positioning into clear, consistent communication across web, search, technical content, social, and analyst channels. This role is not about owning the corporate narrative — it’s about bringing it to life in ways that resonate with technical audiences.

This position requires independent thinking, strong industry intuition, and comfort operating autonomously. Success comes from producing high-quality work, building cross-functional alignment, and driving measurable impact.

If you’ve built content engines in technical B2B environments, understand how to engage developers without diluting substance, and enjoy being both the architect and the builder, this is a high-impact opportunity.

Requirements

• 8+ years in content, communications, or technical marketing roles in B2B SaaS.
• 5+ years marketing to technical audiences (AI, developer tools, data infrastructure, DevOps, or similar).
• Demonstrated experience leading multi-channel content strategies tied to measurable business outcomes.
• Strong technical fluency — comfortable discussing APIs, model evaluation, infrastructure, and developer workflows.
• Direct experience with SEO and emerging AEO strategies.
• Experience building or scaling content functions in high-growth environments.
• Proven ability to translate complex technical concepts into clear, credible narratives.
• Experience partnering cross-functionally with product, engineering, and sales.
• Exceptional writing and editorial instincts — you enjoy being hands-on.
• Comfort operating autonomously in a fast-paced environment.
• Deep curiosity about AI infrastructure and developer workflows.
• Ability to move from strategy to execution without losing momentum.

Nice To Haves

• Experience in AI infrastructure or developer tooling companies.
• Background in journalism, technical writing, or developer education.
• Experience managing AR and PR relationships in emerging technical categories.
• Familiarity with developer community engagement models.
• Comfort in a fast-paced, high-growth environment: You thrive when stakes are high and goals are ambitious.
• A growth-oriented mindset—ready to innovate and challenge traditional tactics for a rapidly evolving AI market.

Responsibilities

• Partner with Product Marketing to translate positioning into clear, consistent messaging across web, content, and field enablement.
• Help refine messaging through audience feedback, performance data, and experimentation.
• Own and execute Arize’s organic growth strategy across search and AI-native discovery.
• Identify high-intent technical keyword opportunities aligned to pipeline goals.
• Develop structured content designed for both search engines and LLM answer engines.
• Partner with demand generation to tie organic strategy directly to pipeline contribution.
• Lead by doing — writing, editing, and shaping high-quality content.
• Develop blogs, whitepapers, reports, case studies, and research-driven assets.
• Oversee technical deep dives, tutorials, architectural guides, and benchmarking reports.
• Establish editorial standards that balance precision with readability.
• Build and manage a content calendar aligned to strategic priorities.
• Define and execute LinkedIn, X, and developer-facing channel strategies in partnership with DevRel.
• Translate technical announcements into community-relevant conversations.
• Partner with DevRel to amplify educational and technical initiatives.
• Drive executive presence on social platforms.
• Partner with leadership on analyst briefings and media outreach.
• Prepare materials and support messaging for analyst conversations.
• Work with the press to ensure technical accuracy in media coverage.

Benefits

• Competitive compensation: Pay Range $175-225k depending on experience, equity, and benefits designed to reward top performers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed