Head of Consumer Banking

Credit Karma•Oakland, CA

28d

About The Position

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City. Banking services provided by MVB Bank, Inc., Member FDIC Credit Karma is searching for a dynamic and strategic Head of Banking to lead our banking business. Our goal is to build a full-scale financial platform that champions financial progress for our 100M+ members. We want to help them improve their credit, pay off debt, and plan for the future by changing their relationship with money—empowering them to spend wisely, save for the future, and build wealth. As the Head of Banking, you'll be responsible for creating strategies and driving initiatives to grow the business. We're looking for a leader with deep experience in building and expanding new consumer banking propositions, including checking, savings, lending, and payments This is a cross-functional leadership role that requires high emotional intelligence and strong partnerships. You will work closely with Product, Engineering, Marketing, Operations and Financial Planning & Analysis, and you'll leverage relationships with other Intuit companies.

Requirements

10+ years of leadership and operational experience in banking or neo-banking.
An entrepreneurial spirit, test and learn mindset
A track record of managing fast growth with high-performing cross-functional teams and business units.

Nice To Haves

An MBA is preferred, and prior strategy consulting experience is a plus.
Experience managing banking operations, money movement and payment capabilities, and risk/fraud operations.
Strong product knowledge, to drive best in class customer experiences
Strong experience with Marketing to drive aggressive growth at scale
Knowledge of running relationship rewards programs
The ability to thrive in a matrixed, multi-vertical company, bringing out the best in teams across the organization.
A strategic and creative mindset with a knack for transforming ideas into impactful business initiatives.
Experience with analytical/data-driven customer segmentation and marketing.
A background working with partners and structuring new agreements.
A history of leading product-engineering teams to build and launch great products.

Responsibilities

Connect the Credit Karma mission to our product strategy and vision. You'll create long- and short-term plans to grow the business, ensuring they align with the executive team and overall company goals.
Drive passion and excitement within the team to help our members make intelligent financial decisions.
Guide the Banking Operations experience across the business with Compliance and Legal
Oversee and manage Risk and Fraud while maintaining a positive member experience
Drive innovation in AI and stablecoins by setting the strategic vision and leading cross-functional execution to deliver scalable, compliant financial products that redefine payments and treasury operation.
Effectively manage execution based on multiple factors, including partner expectations, member feedback, market conditions, and company priorities.
Manage P&L and secure the resources needed to achieve business goals.
Leverage your experience in multi-tiered organizations to build successful partnerships with stakeholders across Intuit.
Lead and develop a cross-functional organization that is aligned with the business's goals.