Head of Cloud Software and Services

Ericsson • Plano, TX

17h

About The Position

AT&T is evolving its 5G Core Network, Operation Support Systems ( OSS) and Billing Support Systems ( BSS) to support new services and capabilities. As the Head of Cloud Software and Services responsible for the CTO team in the AT&T account, you will oversee and drive the comprehensive technical strategy and execution of Ericsson's CSS portfolio at AT&T for 5G and 6G. This includes managing alignment of Ericsson's technology roadmaps with AT&T's requirements and innovating across the CSS portfolio providing incorporating all AT&T network segments.

Requirements

• BS Degree in Engineering (IT, Telecom, Computer Science) required; MS preferred.
• MBA or equivalent business qualifications desirable.
• 10+ years ICT industry experience, including leadership roles involving portfolio strategy, technical sales, product management, or consulting.
• Strong experience leading large, complex technical teams and projects in a multi-domain network environment in Core Networks & OSS, BSS.
• Deep knowledge of end-to-end network technologies, focusing on 5G core networks including BSS/OSS systems and Network Management
• Proven ability to align technical roadmaps with customer business objectives and commercial strategies.
• Excellent communication and interpersonal skills, capable of engaging executive stakeholders, cross-functional teams, and external partners.
• Demonstrated leadership skills in building and developing high-performing, distributed teams.
• Strong understanding of CSP processes, entry/exit criteria, and operational requirements for network deployments.
• A holistic vision across all network domains and the ability to translate complex technical concepts into business value for AT&T.
• Deep curiosity and excellent listening skills to understand AT&T's unique challenges and proactively develop tailored solutions.

Nice To Haves

• Competence in AI technology is preferred

Responsibilities

• Lead and manage CSS strategy and execution with the AT&T CTO and executive organizations, including AT&T Headquarters.
• Align Ericsson's Networks portfolio roadmap with AT&T's business needs and network evolution plans.
• Drive innovation and introduction of new technologies and features across all network segments to meet AT&T's objectives and maintain competitive advantage.
• Collaborate closely with AT&T 's CTO and Engineering organizations and other key stakeholders to ensure deep understanding of their challenges, goals, and regulatory needs.
• Manage cross-domain teams and ecosystem partners to deliver integrated, end-to-end network solutions.
• Lead performance evaluations, feature improvements, and operational excellence initiatives on Ericsson's Networks portfolio deployed with AT&T.
• Build and develop a high-performing team, fostering strong collaboration with Sales, Product Management, Domains, Program Office, and ecosystem partners.
• Provide thought leadership by sharing business insights, industry trends, and technological advancements to drive Ericsson's Networks business growth with AT&T.

Benefits

• Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs.
• Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
• The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay.
• Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage.
• Employees also have the option to participate in Ericsson's Stock Purchase Plan.
• New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually.
• Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees