Head of Clinical Trial Management, Americas

EMD Serono Research & Development Institute•Billerica, MA

6d•$215,200 - $322,800•Onsite

About The Position

The Senior Director, Cluster Head of Clinical Trial Management (CTM) of Americas, is a pivotal executive role responsible for leading a high-performing team to deliver global clinical trials across multiple therapeutic areas. This position requires strategic leadership to drive operational excellence, foster innovation, and ensure the highest standards of quality and compliance in a complex, matrixed environment.

Requirements

Graduate degree in advanced life science (e.g., Biology, Chemistry, Pharmaceuticals, MD degree or business).
Minimum 12 years of directly related experience in drug development or clinical trial management within the pharmaceutical and/or CRO industry
Minimum 5 years of team management in a multifunctional and multinational setting.

Nice To Haves

Comprehensive knowledge of drug development, with experience across multiple therapeutic areas and trial phases, including pivotal and post-marketing studies.
Demonstrated experience in regulatory inspection preparation and participation
Exceptional leadership with ability to lead and develop high-performing teams, driving operational excellence and fostering innovation.
Strong skills in stakeholder engagement and collaboration across diverse functions and organizational levels.
Advanced business acumen with the ability to manage substantial budgets and make sound judgments in complex situations.
Proven ability to lead in ambiguous, fast-paced environments with high emotional intelligence and resilience.
Excellent negotiation, conflict management, and communication skills, with fluency in English and potentially additional languages.
Position may require both domestic and international travel up to 30% of time

Responsibilities

Oversee, direct and support a team of CTLs responsible for the planning, execution and management of clinical trials of all phases of global clinical trials (Ph I-IV), ensuring adherence to the program plan and objectives.
Oversee, direct and support Subject Matter Experts (SMEs) in one or more specialized fields (eg. Imaging, Trial Supplies, DSMC, etc), to meet study goals and strategic objectives
Ensure accurate forecasting and on budget management by CTLS or SMEs, with overall portfolio of studies
Engage with senior stakeholders and service providers, and act as point of escalation and critical interfaces for operational issues impacting trial timelines, quality or budget.
Represent the CTM or GDO at the governance level or review committees to ensure business deliveries and performance. This may involve both internal and external bodies.
Lead and drive key improvement/specialty initiatives as assigned which support the progression and improvement of clinical operations delivery in R&D.