Head of Agency Partnerships

ShipperHQ • Austin, TX

10d • Hybrid

About The Position

About ShipperHQ
ShipperHQ is a bootstrapped market leader in e-commerce shipping technology. Founded in 2008, we’ve built a durable, profitable business helping brands solve complex checkout and fulfillment challenges. We power shipping logic for thousands of merchants globally, from high-growth DTC brands to enterprise retailers.
Agency partnerships are a core pillar of our go-to-market strategy and drive roughly one-third of company revenue. Many of our agency relationships date back to our earliest years and remain active today. We operate with a disciplined, performance-driven culture where accountability is real and high-impact leaders have meaningful ownership.
The Role
We are hiring a Head of Agency Partnerships to lead and scale one of the most important revenue channels in the business.
This is a senior, hands-on leadership role. You will own the agency revenue number and represent the channel in executive revenue planning. The role reports directly to the C-suite and carries full accountability for agency channel performance.
You will deepen relationships within our established agency network while expanding our footprint across key ecosystems, particularly Shopify and Salesforce Commerce Cloud. You will lead a small partnerships team while remaining actively engaged in strategic agency relationships and market-facing initiatives.
This is not a support function. Agency is a distinct GTM pillar at ShipperHQ, and this role is responsible for its continued growth and evolution.

Requirements

• 7+ years of experience in SaaS partnerships, channel sales, or alliances
• Deep experience within the e-commerce ecosystem, particularly Shopify and/or Salesforce Commerce Cloud
• Existing relationships within agency networks strongly preferred
• Proven track record of driving measurable revenue through partner channels
• Experience building and executing GTM strategies for partnerships
• Strong executive communication and negotiation skills
• Comfortable leading a small team while remaining actively involved in strategic accounts
• Solid understanding of APIs, integrations, and technical solution selling
• Strong analytical and operational rigor; able to independently gather, structure, and interpret channel performance data using modern tools and automation
• You should be commercially driven, externally credible, and motivated by owning a material revenue channel within a disciplined, growth-focused organization.

Responsibilities

• You will be accountable for agency channel revenue performance, balancing relationship cultivation with net-new partner expansion.
• Own and execute the agency partnership strategy aligned to company revenue goals
• Own the agency revenue number and forecast channel performance
• Drive growth through indirect and channel sales motions
• Represent the agency channel in executive GTM and revenue planning discussions
• Deepen and expand relationships with high-impact, long-standing agency partners
• Recruit and activate new strategic agency partners, particularly within Shopify and SFCC ecosystems
• Drive partner-sourced and partner-influenced revenue growth through joint GTM initiatives
• Lead and mentor a small partnerships team while remaining hands-on in key relationships
• Negotiate and structure mutually beneficial partnership agreements
• Collaborate cross-functionally with Sales, Marketing, and Product to align partner initiatives with company strategy
• Represent ShipperHQ within the broader agency and platform ecosystems

Benefits

• Collaborate with a motivated team, directly tying your results to organizational success
• 22 days of PTO plus public holidays
• 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed