Head Housekeeper & Trainer

Merry Maids of Anoka and Hopkins, MN•Hopkins, MN

9h•$20 - $25

About The Position

We are looking for a reliable FT Head Housekeeper Trainer Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life! As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals – including becoming a team captain, trainer, quality assurance supervisor or manager. We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families. Ready to create brighter days for you and our customers? Apply today! This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

Requirements

High school diploma/GED
Valid Permanent Driver’s License
Reliable vehicle
Current liability insurance on automobile
Must be 18 years of age or older
Must pass a background check and drug screening
Reliable mobile phone for all communications (Call/Text) with the office staff
Experience in customer service & sales
Experience in team leadership and providing healthy feedback to employees
Experience with Microsoft computers and applications: Word, Excel, Adobe & Google suite
Strong and positive interpersonal skills
Ability to read, write, and speak English fluently
Ability to multi-task and follow through each task with an attention to detail
Ability to drive to several work site locations throughout the workday (must have reliable vehicle for use).
Ability to withstand regular physical contact with dog and cat hair, dust, mold, mildew, and cleaning solutions.
Ability to lift 20 pounds, bending, twisting, stooping, kneeling, reaching, pushing, pulling, and carrying.
Ability to wash hard surface floors on hands and knees when needed.

Nice To Haves

MM360 Salesforce experience is a plus!
Ability to read, write, and speak Spanish is a huge plus!

Responsibilities

Clean scheduled homes on a daily basis when no there is no training scheduled
Training all new employees on how to properly clean homes the Merry Maids way
Overseeing all training and cleaning staff questions, concerns, etc. Leading them to be great!
Assisting manager(s) on any staff meetings, stocking/replenishing products & supplies, laundry (daily cleaning cloths), misc back office tasks.
Quality checking homes to ensure staff is following the cleaning procedures as they were trained & customer satisfaction
Following up on customers to ensure they are happy with our service
Potential for office training; May be crossed trained on handling business calls and sales, back up office opener & closer

Benefits

401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Signing bonus
Paid Weekly - Direct Deposit Only - We recognize hard work & awesome behavior!!
Tips! We have a customer app that promotes tipping with each clean and it all goes to you and not the business.
Holiday Pay
Paid Vacation & Sick Time; We recognize those that show up for work!
Mileage Reimbursement
Paid Training - we teach you everything you need to know. Tablets & equipment provided!
Monthly contributions to Health & Dental Insurance policy premiums (Available after 90 days of hire)
Snacks, coffee, water and more always available!
National Employee Discounts - Discounted car rentals, cell phone service, hotels, & so much more!
$500-$1000 Referral Bonus Program