About The Position

The Head Coat Check Attendant will act as the primary provider of coat check services to venue guests. The incumbent will be responsible for taking patrons' coats and/or other belongings, hanging or storing them neatly, maintaininganization in the coat room, and provide general customer service in an expert, professional and friendly manner.

Requirements

  • A minimum education level of: High School Diploma or its equivalency
  • A minimum of 0-1 years of related work experience
  • Able to work efficiently in a fast-paced environment
  • Exemplify a strongmitment and willingness to provide excellent customer service
  • Maintain a neat, clean and professional appearance
  • Possess strong interpersonal andmunication skills
  • Sound judgement; able to make sound decisions
  • Available to work evenings, weekends, and holidays

Responsibilities

  • Operate the various coat check rooms within established guidelines and procedures at the venue.
  • Efficiently and accurately collecting payment for coat check services. This includes cash handling, reconciling cash transactions at the end of each shift, and verifying the accuracy of collected amounts against records.
  • Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, VIP areas, and concert area) and provide additional assistance whenever necessary.
  • Enforce all policies and procedures of the venue. Complete allpany and venue required trainings and participate in employee meetings.
  • Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
  • Act as a member of the emergency evacuation team bymunicating with and directing guests during a facility emergency.

Benefits

  • Part-time: This position may be eligible for benefits (ACA qualification).
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