Head Cashier

About the position

Food City is seeking a dedicated individual to oversee the front-end operations of our store. The essential job functions include promoting and maintaining efficient and courteous service to customers at all times, supervising front-end managers, computer room operators, cashiers, courtesy clerks, and Gas-n-Go staff. The role requires coordination of pickup lanes, maintaining security of the safe and change fund, and overseeing safe counts and weekly safe reports. The successful candidate will be knowledgeable of and accountable for security policies and procedures related to the store safe, including safe combinations and keys. Additionally, the position involves overseeing cash pickups and deposits, check cashing procedures, and ensuring compliance with Valucard policies. The candidate will prepare weekly schedules for front-end associates, enforce front-end policies, maintain supplies, monitor over/short issues, and ensure adherence to state and local laws regarding alcohol and tobacco sales, among other duties as assigned by management.

Responsibilities

• Promote and maintain efficient and courteous service to customers at all times.
• Supervise and monitor front-end managers, computer room operators, cashiers, courtesy clerks, and Gas-n-Go staff.
• Coordinate pickup lanes and maintain security of safe and change fund; oversee safe counts and weekly safe reports.
• Enforce and be accountable for security policies and procedures for store safe.
• Oversee cash pickups and deposits; ensure proper handling of voids and refunds.
• Oversee check cashing procedures and ensure they are handled properly.
• Monitor and promote Valucard policies.
• Prepare weekly schedules for front-end associates and enforce proper breaks.
• Enforce all front-end policies and procedures including dress code and attendance.
• Maintain supplies for front end, including candy and tobacco products.
• Monitor over/short issues and notify proper managers for disciplinary action when required.
• Know, follow, and enforce all state and local laws, as well as company policies regarding alcohol and tobacco sales, lotto, WIC, charge accounts, debit, credit, EBT cards, and gift cards.
• Follow and oversee proper procedures for selling money orders, money transfers, postage stamps, coin machines, hunting and fishing licenses, rentals, and promotional tickets.
• Know, follow, and enforce all anti-money laundering (AML) policies and money service business (MSB) compliance.
• Understand how to submit a completed weekly sales report.
• Perform any other duties as assigned by a manager or supervisor.

Requirements

• Previous management experience
• Ability to conduct self in a professional manner
• Maintain a strict level of confidentiality with company and associate's information
• Ability to communicate effectively to associates of all levels via verbal and written communication
• Effective at training associates with varying learning styles
• Must be organized, dependable, and self-motivated
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks, and interact with various levels of individuals on a daily basis.

Benefits

• 401(k) with company match
• Employee Stock Ownership Plan
• Weekly Pay Checks with Direct Deposit
• Company paid Life and Disability Insurance
• Medical Plan with wellness benefits
• Dental Plan
• Paid Holidays
• Paid Vacations
• Associate Offers
• and so much more!