HCT/Unit Asst - CMH Labor & Delivery

Carle Health•Peoria, IL

1d•$18 - $29

About The Position

To facilitate the activities of a nursing unit through the effective performance of receptionist, clerical processes and/or to assist Registered Professional Nurses in performing assigned patient care and unit maintenance activities. The position manages information and connects physicians, staff, and visitors with appropriate resources.

Requirements

Basic Life Support (BLS) within 30 days - American Heart Association (AHA)
H.S. Diploma/GED (Required)
Medical Terminology
Basic computer skills

Responsibilities

Performs Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.
Knowledgeable and skilled in applicable procedures in providing care.
Provides for hygiene needs of assigned patients (AM/PM care, oral hygiene, perineal care, shampoo, bathing, care of TED, SCD hose.)
Provides for elimination needs of assigned patient. (assist to the bathroom, Foley care, bowel movements, records output.)
Provides for comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher are within reach. Ambulating)
Performs measurements of I&O, TPR, B/P, weights, as needed.
Willingly responds to requests by nursing staff accepting delegated duties from the Nurse.
Assists with admission, transfer, and discharge of patient.
Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures call light available etc.
Achieves patient satisfaction when providing patient care.
Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.
Answers all call lights promptly
Respects privacy
Reports pertinent patient information to the nurse assigned to the patient in a timely manner. Documentation is completed on all documents used prior to leaving shift.
Performs patient bedside lab testing and associated quality control in compliance with medical provider’s orders and hospital lab procedures/policies.
Performs activities efficiently and accurately to facilitate quality patient care and ensure a safe environment
Completes work within assigned shift.
Prevents waste of supplies and linen.
Checks patient rooms and other areas- restocking as needed.
Demonstrates ability to organize and prioritize work with changes as directed by the nurse.
Uses slow time to improve unit appearance and accept additional assignments.
Assists others in assignment completion.
Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD items.
Responds promptly to urgent requests.
Provides for safety measures of patients (lift equipment, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints.)
Adheres to Hand washing policy
Offers assistance when needed
Utilizes proper phone techniques, I.e.: hold, transfer, etc.
Prioritizes and accurately channels incoming and outgoing information
Maintains flexibility and is able to adapt to rapidly changing environment and work volume. I.e., Code Blue, staffing needs
Assists in achieving department goals and objectives.
Recognizes role others play in providing care to the patient. Provides pertinent information on patients to the nurse during the shift and as requested.
Accurate completion of records and charting. Completion of needed clerical duties specific to the area assigned
Complete/maintain the delivery and outpatient logbooks.
Prepare charts for anticipated D/C's.
Assembles admission packets
Ensure appropriate charges are entered.
Demonstrates knowledge of ordering supplies for the unit as delegated
Runs errands and performs extra duties as requested.
Knowledgeable of quality improvement indicators and assists in achieving positive patient outcomes.
File reports from printer/fax
Checks nutrition inventory and re-orders as needed
Utilizes Technology accurately and efficiently.
Prints labels as needed
Understands and is knowledgeable of computer downtime procedures
Utilizes the Intranet and email to keep abreast of MMCI information Uses and is able to trouble-shoot fax machine and printer
Demonstrates the philosophy of Family Centered Care and good customer relations
Greets visitors, physicians, patients, and staff promptly in friendly receptive manner
Establishes positive working relationships with other hospital personnel
Knowledgeable and respectful of the roles other ancillary department personnel have in delivering patient care
Conveys warmth, concern, and respect for all those who come in contact
Communication with others is open, honest, and respectful
Alert and responsive to all alarms/call lights.
Utilizes teamwork effort to maintain positive patient perceptions in the areas of promptness, friendliness, attitude toward calls, took problem seriously, attention to special needs, temperature of foods, noise level, temperature of the room, attitude towards visitors, and concern for privacy.
Explains procedures, etc. to patient and family within the nursing assistant scope such as mealtimes, a.m. care delivery.
Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets and family lounges.