Hawaii-Coordinator-Operations

Human Resources – JTB Americas Group of Companies (JTB Americas, JTB Hawaii, JTB Hawaii Travel, JTB USA, MC&A, Tachibana Enterprises, Travel Plaza Transportation) • Honolulu, HI

3d • $17 - $23 • Hybrid

About The Position

Tachibana Enterprises, LLC (TE), has a distinguished history of excellence as a market leader in golf tours in Hawaii. The company built its strength of customer service and innovation to develop a diverse array of services and merchandise, all designed to help travelers get the most out of their stay in Paradise.
Operations department is responsible for golf and tour reservations for Tachibana Enterprises, LLC.
PRIMARY RESPONSIBILITIES: Coordinate and process reservations, and communicate with drivers to ensure smooth operations.

Requirements

• High school diploma; or equivalent combination of education and experience.
• Possess more than one (1) year of experience in the travel industry or equivalent skills.
• Must be able to speak, read and write in English.
• Possess knowledge of the tour industry, tour movements, and arrangements; possess understanding of Japanese culture and etiquette.
• Possess working knowledge of basic computer systems, application programs such as Microsoft Office, email, and standard office equipment.
• Able to plan, organize, and assign the activities of drivers.
• Possess accurate math skills including usage of 10-key calculator, to be able to compute rates, ratios, and percentages.

Responsibilities

• Reservations and booking: Correspond with customer and supplier inquiries, and finalize reservations and booking information. Communicate with the team, vendors, and any other stakeholders.
• Communication with drivers: Assign vehicles and ensure all movements run smoothly. Communicate with drivers to update movements when necessary.
• Golf equipment: Assist drivers and farm-out companies with golf equipment rental.
• Perform special projects and other miscellaneous duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED