Harvest Server

THE RANCH AT LAGUNA BEACHLaguna Beach, CA
1d$17 - $17Onsite

About The Position

Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.

Requirements

  • High school or equivalent education required. Minium age to serve alcohol.
  • Two years’ experience as a food server required.
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Knowledge of appropriate table settings and service ware.
  • Ensure guest comfort and safety throughout the event.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
  • Ability to describe all menu items and methods of preparation and to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
  • Ability to notify management of any inappropriate behavior from the guest such as intoxication.
  • Excellent customer service skills, ability to organize and prioritize work, solve problems and make rational decisions.
  • Must be able to stand and exert well-paced mobility for up to 8 hours in length.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 30 lbs. on a regular and continuing basis.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Regular attendance is essential to the successful performance of this position.
  • Flexibility with working hours and on-call rotation.
  • All team members must maintain a neat, clean and well-groomed appearance per The Ranch standards.

Nice To Haves

  • Customer service experience preferred.
  • Ideal candidate has worked in a fine dining restaurant, with a preference in a luxury hotel or resort.

Responsibilities

  • Greet all guests according to Ranch LB standards.
  • Take orders for and serve all food and beverage requests, using suggestive selling techniques.
  • Clear tables during service and provide clean set ups.
  • Control guest checks and secure proper payment.
  • Ensure station and table set-ups are complete.
  • Polish glassware, silverware and napkin rolling as needed.
  • Assist with food prep, expediting and food running.
  • Stock and re-stock food and beverage items as needed.
  • Perform various side duties as assigned by the Outlet Supervisor and Manager.
  • Maintain proper condition and cleanliness of dining areas and servicing equipment.
  • Assist in moving any tables and chairs as needed.
  • Inform supervisor of any problems or complaints.
  • Additional duties as necessary and assigned.
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