Hardware Pre-Installation Coordinator

APTURA Group•Indianapolis, IN

2d•Onsite

About The Position

The Hardware Preinstall Coordinator organizes and prepares project materials ahead of installation. They review job scopes, track hardware, coordinate schedules with internal teams and the warehouse, and ensure all materials are accurate, complete, and ready for delivery. Their goal is to prevent delays, minimize installation issues, and keep projects running smoothly. The Pre-Install Coordinator is also responsible and accountable for maintaining a safe, productive, and timely work environment, supervising a team, ensuring adherence to company policies, assisting in scheduling, training staff, and demonstrating CIH Core Values. They coordinate with various internal teams to ensure work is designed and completed properly in alignment with customer expectations, inspect hardware for correct installation and quality standards, and enforce company policies and procedures.

Requirements

Pre-employment background and drug screening.
No issue with repetitive use of fingers and hands, standing, squatting, bending and lifting up to 40lbs.
Able to work at heights off of ladders, scaffolding, lifts, platforms, etc.
Basic computer skills.
Valid driver’s license with no adverse occurrences in the last 5 years.

Nice To Haves

3+ years of relevant experience.
COMSENSE experience.
OSHA 10.

Responsibilities

Maintaining a safe, productive, and timely work environment for both self and team members.
Ability to supervise a team, ensuring adherence to company policies, assisting in scheduling, training staff and demonstrating CIH Core Values.
Coordination with CIH Service Manager, Sales Team, Project Managers and other departments as required to ensure the work is designed and completed properly in alignment with customer expectations.
Inspection of all specified hardware and is installed correctly, functions as designed, meets quality standards, and is ready for customer installation.
Enforce company policies and procedures to maintain a consistent and professional work environment.
Supervise and coordinate daily activities of pre-install teams.
Ability to not only drive high quality standards but also produce efficient production levels on a daily basis.
Participate in any and all applicable training opportunities for both safety and this position.
Calling and emailing customers and/or CIH team members as required, including daily progress reports to manager.
Provide Service Administrator with daily on-time detailed and complete paperwork.
Pro-active and flexible scheduling to meet critical customer deadlines.
Ability to read and understand technical documentation, installation instructions and train other team members on proper techniques.
Ensure accurate staging, product quality, un-installed hardware is clearly identifiable, and pallets and product is secured.
Coordinate with shipping / warehouse to ensure timely delivery of finished product.
Track and maintain all job-related paperwork (and computer system information) and submit in a timely manner.
Reviewing projects and materials to assure suitability for the intended application before starting work.
Identify and resolve technical or process related issues in the pre-install workflow.
Provide training, guidance and performance feedback to team members.
Report on daily productivity, error rates, and improvement opportunities.