Hardware Manager

AccuWeather Careers•State College, PA

11d•Onsite

About The Position

AccuWeather is seeking a passionate and organized Hardware Manager for the AccuWeather Lightning Network (AWLN) to help manage the AWLN and support the expansion of AccuWeather’s growing portfolio of subscription-based weather and alerting hardware. This hands-on role is central to the continued expansion and optimization of one of the world’s only global lightning detection networks - delivering high-quality lightning data and insights to save lives, better protect property, and enable people to make the best weather-impacted decisions. The ideal candidate will be a strong communicator with a background in meteorology, atmospheric sciences, or related fields. The role will partner closely with the Community & Operations Manager of the AWLN. The hardware manager will be responsible for completing the assembly of sensor kits, assisting with the management and coordination of inventory and logistics, loading firmware, and configuring and provisioning sensors, weather stations, notification systems, and other devices. The role will also support internal teams with technical expertise related to lightning-related expertise and documentation. This is a technical, customer-facing position with high visibility across the AWLN and AccuWeather’s subscription-based weather hardware programs. This position is required to be located onsite at AccuWeather’s Headquarters located in State College, PA.

Requirements

Bachelor’s degree in Meteorology, Atmospheric Sciences or related technical field, or equivalent education and work experience.
Strong interpersonal and communication skills with the ability to explain complex and technical details in clear, general terms.
Minimum of 3-5 years of experience in technical hardware management and logistics or customer engagement required.
Highly organized and detail-oriented with the ability to manage logistics and multiple projects simultaneously.
Hands-on comfort with electronics, plug-and-play device configuration, and firmware loading.
Ability to work independently in a fast-paced environment while collaborating across multiple teams.
Willingness to learn and represent AccuWeather’s lightning capabilities in both technical and public/customer-facing contexts.

Nice To Haves

Past experience in weather forecasting or the application of lightning data is a plus.
Familiarity with lightning detection technology and lightning applications is preferred.
Experience with field installation of weather stations and other meteorological observation equipment.

Responsibilities

Manage inventory stock and re-order points of all hardware components sold by Accuweather
Maintain and improve standard operating procedures (SOPs) for assembly, packaging, and installation
Act as the primary technical point of contact for the sensor hosts during installation, provisioning, and ongoing operation
Ensure all sensors are packaged and shipped such that the customer experience meets AccuWeather standards
Provision all hardware for customer use and complete final testing prior to packaging
Serve as the secondary point of contact for AccuWeather’s global network of lightning sensor hosts and serve as a backup for the AWLN Community & Operations Manager
Field inquiries, provide documentation, and support sensor hosts with technical and operational questions.
Lead outreach and onboarding of new hosts during sensor deployment.
Deliver clear instructions and documentation to assist with self-guided installations and device maintenance.
Assist with the development, improvement, and updating of AWLN documentation, working closely with technology and leadership teams.
Support AccuWeather sales teams with lightning-related knowledge, expertise, and materials/documentation.
Become proficient in lightning detection technology, capabilities of the AWLN, lightning data, and lightning safety.
Manage the packaging and shipping of lightning sensors from the State College, PA office to new and existing sensor hosts.
Identify opportunities to improve internal systems for inventory, deployment tracking, and host communication
Stay informed about the latest developments in lightning detection and weather observation technology.