Hardgoods Coordinator

Retail Concepts, Inc. • Austin, TX

7d

About The Position

Sun & Ski Sports is looking for a driven and dynamic Hardgoods Coordinator to lead our Bike & Snow departments in delivering excellence. As a Coordinator, you'll lead and develop a high-performing team focused on revolutionizing the way we serve our customers. You’ll drive results by streamlining operations, inspiring your associates, and creating an atmosphere that’s not just about transactions — but memorable, meaningful interactions. If you're ready to bring energy, expertise, and enthusiasm to the floor — this is your chance to make an impact in a fun, fast-paced, and adventurous retail environment.

Requirements

• 1+ years of management experience, with the ability to lead, motivate, and develop a team.
• 2+ years of retail bike shop and snow sports industry experience, with working knowledge of business operations and shrink reduction.
• Outdoor Enthusiast with a passion for cycling, skiing/snowboarding, water sports, surfing, swimming, skating, skateboarding, and more!
• Proven talent in networking, recruiting, interviewing, training, and team development.
• Exceptional interpersonal and communication skills to build strong relationships with vendors, buyers, store teams, and upper management.
• Excellent organizational and time management abilities, with the capacity to multi-task effectively.
• Strong analytical and problem-solving skills with keen attention to detail.

Responsibilities

• Serve in a supervisory capacity, including opening and closing the store as needed.
• Ensure your team consistently delivers exceptional customer service, exceeding expectations.
• Provide high-quality and timely bike service, maintaining the integrity and performance of all equipment.
• Train and develop team members in effective selling strategies and drive a culture of continuous improvement.
• Create and implement strategic plans to increase department sales using data analysis and goal setting.
• Maintain a visually appealing department that meets company standards and inspires customers.
• Identify operational problems and opportunities, and present viable, results-oriented solutions.
• Ensure all employees follow company policies and procedures.
• Attend Bike & Snow clinics (in-store and off-site) to maintain up-to-date product knowledge.
• Represent and promote Sun & Ski Sports within the local cycling and snow sports communities.
• Support and participate in bike and cycling events, strengthening community relationships.
• Maintain ongoing communication with the Store Manager, District Manager, and Home Office to align with company initiatives.
• Uphold Loss Prevention standards, minimizing inventory loss and maintaining accurate cash control.

Benefits

• Pay: Hourly Rate + Commission
• Health, Vision, and Dental Insurance
• Employer-Paid Basic Life Insurance
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
• Paid Time Off (PTO)
• 401 (k) Plan + Company Match
• Employee Purchase Discount
• Company/Vendor-sponsored Product Knowledge/Training Adventure trips

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed