What You'll Do: Be available to assist members when on duty and always be willing to serve members. Act professionally and uphold the reputation of the JCC positively. Assist in implementing fitness-based programming. Inform members when exercises are deemed to be unsafe. Become familiar with the members' names as a tool to aid in customer service. If you cannot answer a question from a member, find the Manager on Duty to assist the member. During downtime, when not occupied with tasks such as managing towels, cleaning, or other assigned duties, ensure the weights are re-stacked, fitness equipment is organized in the Fitness Center, and used towels from the spa and fitness floor are transported to the laundry room. Enforce all policies and procedures of the Sports & Wellness Department. Immediately notify the Manager On Duty and restrict use of the equipment if either you or a JCC member assesses that a piece of equipment is not functioning properly or poses a safety risk. Routinely check televisions and music for appropriate volume levels and content. Change any stations which are inappropriate. Report any problems, supplies needed, or situations that arise needing immediate attention to the Manager On Duty. Meet all JCC standards for professionalism in conduct and appearance at all times. Consistently offer the highest level of personalized member service while maintaining a positive, enthusiastic, and helpful attitude. Oversee and guide both members and non-members in the basketball gymnasium during free play. Ensure games progress smoothly, preventing members from getting stuck in details and disputes. Maintain the scoreboard to keep all members informed of each game status. Facilitate the transition in the basketball gymnasium from pick-up basketball to family play.. Coordinate league activities in the back field and gym as per the sports Coordinator's instructions. Adhere to league rules and guidelines and consult the sports Coordinator's for any issues. Record scores and/or statistics as directed by the sports Coordinator. Maintain the cleanliness of sports areas (basketball gymnasium/back field) by continuously removing debris, trash, and towels. Always prioritize the safety of all participants in free play or leagues. Stop members immediately if dangerous play occurs, issuing a warning. For repeated offenses, restrict access to any or all JCC facilities. Recommend alternative programming options to members besides the programs they are currently enrolled in. Seek member feedback on potential new programs to be introduced.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees