Guidewire Senior Business Analyst

Capgemini • Chicago, IL

4d • Hybrid

About The Position

The Guidewire Senior Business Analyst / Functional Lead is responsible for leading requirements, functional design, and end‑to-end solutioning across Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter). This role works closely with business stakeholders, architects, technical teams, and QA to ensure successful delivery of Guidewire implementations and enhancements.The Senior BA/Functional Lead provides domain expertise, drives requirement clarity, ensures alignment across teams, and often leads small functional pods within Guidewire programs.

Requirements

• 12+ years of experience as a Business Analyst, with at least 3-5 years in Guidewire implementations.
• Strong functional expertise in one or more Guidewire products:PolicyCenter (UW, Rating, Product Model, Policy Transactions)BillingCenter (Billing Plans, Payments, Invoicing, Delinquency)ClaimCenter (FNOL, coverage validation, reserves, payments, recovery)
• Strong understanding of P&C insurance domain (underwriting, policy, billing, claims).
• Experience writing user stories, functional specs, and acceptance criteria in Agile environments.
• Ability to lead functional teams and collaborate closely with architects, developers, and QA.
• Strong proficiency in tools like Jira, Confluence, Visio, Excel, and Agile management tools.

Nice To Haves

• Guidewire Business Analyst or Specialist certifications.
• Experience with Guidewire Cloud or cloud transformation programs.
• Knowledge of SQL, data analysis, and API/integration patterns.
• Experience with rating engines, product configuration, or third‑party integrations.

Responsibilities

• Business Requirements & Functional AnalysisLead requirement‑gathering sessions with business users, SMEs, product owners, and underwriting/claims/billing teams.
• Translate business needs into clear functional requirements, user stories, acceptance criteria, and workflows.
• Analyze current‑state and future‑state processes; identify gaps and recommend optimal solutions.
• Create functional specifications, process maps, BRDs/FRDs, and configuration requirements for Guidewire modules.
• Guidewire Functional LeadershipServe as the functional expert for PolicyCenter, BillingCenter, or ClaimCenter based on project needs.
• Guide configuration teams on field changes, business rules, rating logic, questionnaires, underwriting rules, billing plans, claims transactions, and workflows.
• Validate that designs align with Guidewire out‑of-the-box capabilities and recommend appropriate extensions when needed.
• Support design discussions with technical architects, integration teams, and data teams.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed