Guestroom Attendant

Four Seasons Hotels and Resorts • Philadelphia, PA

11d

About The Position

The Room Attendant creates exceptional guest experiences by ensuring guest rooms are cleaned, refreshed, and maintained to Four Seasons standards. This role plays an essential part in delivering a welcoming, comfortable, and luxurious environment for every arrival. The Room Attendant is part of the Housekeeping team and reports to the Housekeeping Leadership.

Requirements

• High school diploma or equivalent.
• Ability to read, write, and speak English.
• Strong attention to detail, reliability, and a guest‑focused mindset.
• Ability to work efficiently in a fast‑paced environment.

Nice To Haves

• Previous housekeeping experience preferred but not required.

Responsibilities

• Clean and service guest rooms, including bedrooms, living areas, and bathrooms, following Four Seasons standards.
• Replace linens and towels, refresh amenities, and restock in‑room items as needed.
• Remove room service items, trash, and used china or glassware, and return them to designated service areas.
• Report maintenance issues promptly through designated systems and notify Housekeeping leadership.
• Add thoughtful touches to guestrooms to enhance the guest experience.
• Follow all Four Seasons Work Rules, Standards of Conduct, and safety procedures.
• Work collaboratively and professionally with all team members.
• Assist with House Attendant or Lobby Attendant duties during high volume or as needed.

Benefits

• Competitive wages and a comprehensive benefits package.
• Excellent training and development opportunities.
• Complimentary employee meals.
• Uniform and dry‑cleaning benefits.
• Global career mobility with Four Seasons.
• Access to wellbeing, learning, and community programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees