Raging Rivers Guest Services

MANDAN PARK DISTRICT•Mandan, ND

12d•Onsite

About The Position

This position is responsible for greeting, listening, and responding to guests needs/questions. Employee will also respond to unsafe conditions, enforce all rules and procedures, and provide excellent guest service while working in a fast-paced environment. The best Guest Service Representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

Requirements

Has shown strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Has shown basic knowledge of food service.
Communicate instructions in a professional and enthusiastic manner.
Adhere to a uniform policy and grooming standards.
Display maturity, responsibility, and dependability.

Responsibilities

Greet and service guests at the register by selling tickets and taking orders.
Proper money handling including accepting payments, handling cash, debit and credit cards.
Serve food and beverages to customers in a fast-paced environment.
Stock and restock items as needed.
Clean counters, dishes, floors and all other equipment daily.
Ensure all sanitation procedures are followed.
Respond to upset patrons and offer solutions to concerns and complaints with a positive attitude.
Enforce slide and facility rules to patrons to ensure safety.
Recognize, respond, and report all unsafe conditions.
Perform other related duties as assigned.