Guest Services Usher/ Greeter

San Francisco Giants • San Francisco, CA

1d • $19 - $21

About The Position

The San Francisco Giants’ Guest Services Department is looking for Ushers/Greeters to join our team for the 2026 season. As a seasonal part-time Guest Services Team Member, you will be an ambassador for the San Francisco Giants and Oracle Park. While providing a high level of service you will be greeting guests in a pleasant manner and ensuring that all guests have a safe, enjoyable experience while you’re executing the Oracle Park Promise. You are excited about this opportunity because you will…

Requirements

• Safety consciousness and provide excellent customer service and communication skills
• Able to work flexible hours - weekdays, nights, weekends and holidays based upon the event schedule
• Comfortable on your feet and moving around (up and down stairs, ramps, walkways etc.) during shifts as well as working in small spaces (such as an elevator).
• Punctual (on time for your scheduled shifts
• Flexible in working different positions and performing different functions
• Great at multi-tasking in a fast-paced team environment collaborating with others
• Comfortable working outdoors subject to various weather conditions
• Proactive and comfortable working with conflict de-escalation, resolution and problem solving

Responsibilities

• Greet guests with a positive attitude at all times, offering to help them before they have to come to you.
• Perform line management duties ensuring proper access in a safe, efficient manner
• Greet guests at entry gates and scan their tickets
• Facilitate giveaways
• Provide wayfinding around the Park directing guests to sections, seats, restrooms, food options etc.
• Escort guests to their seats while sometimes using a wheelchair
• Check tickets for proper access to levels, sections and seats
• Monitor seating sections and aisles, keeping them clear
• Communicate guest-related incidents or safety issues to Security and Maintenance ensuring safety and cleanliness.
• Operate elevators and/or monitor escalators for safe usage

Benefits

• After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage and access to Giants tickets.
• At the Giants, we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break.
• All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed